Staff View: Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)

Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)

The Library has purchased 10,050 copies of printed books for UKM researchers from 2009 to 2013. Nevertheless, the study found only 4,864 (48.4%) of books were borrowed. This problem should be overcome due to the fact that the estimated cost of books purchasing is RM8.72 million compared to the value...

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Main Authors:	Ibrahim, Shamsudin, Yusof, Rosnah, Ishak, Azmah, Sidek, Harith Faruqi, Sukarno, Norliah, Mohd Rohani, Rohalia, Ahmad Hosaini, Nor Hamsiah, Awang, Fatimah Kamilah, Sahamir, Azhari, Othman, Nor Ilyah, Jasman, Liyana, Mhd Redza, Mohd Syamrooz Kamal
Format:	Article
Language:	English
Published:	Persatuan Pustakawan Malaysia 2016
Subjects:	Z Bibliography. Library Science. Information Resources
Online Access:	http://eprints.usm.my/34128/1/4_UKM_OK.pdf http://eprints.usm.my/34128/ http://www.myjurnal.my/public/browse-journal-view.php?id=271
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id	my.usm.eprints.34128
record_format	eprints
spelling	my.usm.eprints.34128 http://eprints.usm.my/34128/ Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI) Ibrahim, Shamsudin Yusof, Rosnah Ishak, Azmah Sidek, Harith Faruqi Sukarno, Norliah Mohd Rohani, Rohalia Ahmad Hosaini, Nor Hamsiah Awang, Fatimah Kamilah Sahamir, Azhari Othman, Nor Ilyah Jasman, Liyana Mhd Redza, Mohd Syamrooz Kamal Z Bibliography. Library Science. Information Resources The Library has purchased 10,050 copies of printed books for UKM researchers from 2009 to 2013. Nevertheless, the study found only 4,864 (48.4%) of books were borrowed. This problem should be overcome due to the fact that the estimated cost of books purchasing is RM8.72 million compared to the value of the books that were borrowed (RM4.5 million). A preliminary study was conducted by the Management Quality Improvement Team (QIT) with regards to borrowing transactions using Return on Investment (ROI) and Cost Benefit Ratio (CBR) methods. Several suggestions on how to increase books circulation were presented by the Management QIT to the Library. Two suggestions were implemented by the Innovative and Creative Group (ICG) KLIK in 2014/2015 which included new books display and Drive-Thru@PTSL service. The study has proved that new books display and Drive-Thru@PTSL service have increased the borrowing transaction rate from 1.6% up to 46.8% in nine months. Persatuan Pustakawan Malaysia 2016 Article PeerReviewed application/pdf en http://eprints.usm.my/34128/1/4_UKM_OK.pdf Ibrahim, Shamsudin and Yusof, Rosnah and Ishak, Azmah and Sidek, Harith Faruqi and Sukarno, Norliah and Mohd Rohani, Rohalia and Ahmad Hosaini, Nor Hamsiah and Awang, Fatimah Kamilah and Sahamir, Azhari and Othman, Nor Ilyah and Jasman, Liyana and Mhd Redza, Mohd Syamrooz Kamal (2016) Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI). Jurnal PPM: Journal of Malaysian Librarians, 10. pp. 1-22. ISSN 1823-6308 http://www.myjurnal.my/public/browse-journal-view.php?id=271
institution	Universiti Sains Malaysia
building	Hamzah Sendut Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Sains Malaysia
content_source	USM Institutional Repository
url_provider	http://eprints.usm.my/
language	English
topic	Z Bibliography. Library Science. Information Resources
spellingShingle	Z Bibliography. Library Science. Information Resources Ibrahim, Shamsudin Yusof, Rosnah Ishak, Azmah Sidek, Harith Faruqi Sukarno, Norliah Mohd Rohani, Rohalia Ahmad Hosaini, Nor Hamsiah Awang, Fatimah Kamilah Sahamir, Azhari Othman, Nor Ilyah Jasman, Liyana Mhd Redza, Mohd Syamrooz Kamal Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
description	The Library has purchased 10,050 copies of printed books for UKM researchers from 2009 to 2013. Nevertheless, the study found only 4,864 (48.4%) of books were borrowed. This problem should be overcome due to the fact that the estimated cost of books purchasing is RM8.72 million compared to the value of the books that were borrowed (RM4.5 million). A preliminary study was conducted by the Management Quality Improvement Team (QIT) with regards to borrowing transactions using Return on Investment (ROI) and Cost Benefit Ratio (CBR) methods. Several suggestions on how to increase books circulation were presented by the Management QIT to the Library. Two suggestions were implemented by the Innovative and Creative Group (ICG) KLIK in 2014/2015 which included new books display and Drive-Thru@PTSL service. The study has proved that new books display and Drive-Thru@PTSL service have increased the borrowing transaction rate from 1.6% up to 46.8% in nine months.
format	Article
author	Ibrahim, Shamsudin Yusof, Rosnah Ishak, Azmah Sidek, Harith Faruqi Sukarno, Norliah Mohd Rohani, Rohalia Ahmad Hosaini, Nor Hamsiah Awang, Fatimah Kamilah Sahamir, Azhari Othman, Nor Ilyah Jasman, Liyana Mhd Redza, Mohd Syamrooz Kamal
author_facet	Ibrahim, Shamsudin Yusof, Rosnah Ishak, Azmah Sidek, Harith Faruqi Sukarno, Norliah Mohd Rohani, Rohalia Ahmad Hosaini, Nor Hamsiah Awang, Fatimah Kamilah Sahamir, Azhari Othman, Nor Ilyah Jasman, Liyana Mhd Redza, Mohd Syamrooz Kamal
author_sort	Ibrahim, Shamsudin
title	Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title_short	Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title_full	Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title_fullStr	Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title_full_unstemmed	Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)
title_sort	impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan return on investment (roi)
publisher	Persatuan Pustakawan Malaysia
publishDate	2016
url	http://eprints.usm.my/34128/1/4_UKM_OK.pdf http://eprints.usm.my/34128/ http://www.myjurnal.my/public/browse-journal-view.php?id=271
_version_	1643708119322198016
score	13.211869

Impak pameran dan perkhidmatan pandu lalu terhadap pinjaman buku baharu: kajian berasaskan Return on Investment (ROI)

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