CROSS-CULTURAL WEB DESIGN STUDY: RESEARCHERS’CHALLENGING TASKS IN DEVELOPING COUNTRIES
Cross-cultural web design research in developing countries especially in Southeast Asia is challenging due to its cross-cultural constraints and complexities. Drawn from analysis and extensive literature review in cross-cultural studies, HCI and design theories, the paper presents the current res...
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Asia Pacific Institute of Advanced Research (APIAR)
2016
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Online Access: | http://eprints.usm.my/32352/1/GOHCH__APJCECT_APCCR_BRR738-190-199.pdf http://eprints.usm.my/32352/ |
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my.usm.eprints.32352 http://eprints.usm.my/32352/ CROSS-CULTURAL WEB DESIGN STUDY: RESEARCHERS’CHALLENGING TASKS IN DEVELOPING COUNTRIES Goh, Chu Hiang HM Sociology NX Arts in general Cross-cultural web design research in developing countries especially in Southeast Asia is challenging due to its cross-cultural constraints and complexities. Drawn from analysis and extensive literature review in cross-cultural studies, HCI and design theories, the paper presents the current research trends and challenges faced by contemporary researchers in this area. Myriad of definitions and understanding of culture; uncritical adoption of models and culture theories; issues of etic, emic and the problems of pseudo-etic claims in research findings; and the significant role of designer as primary decision-maker in design processes, are the challenges delineated in this paper. It is crucial to examine these issues to secure the best practice in cross-cultural web design study. The paper concludes by indicating a substantial misdirection in the current research trends and suggests that a redirection of research approach is essential to improve the web service in government websites in order to further enhance social and economic development. Five significant guidelines to conduct cross-cultural web design research in developing countries are thus proposed. Asia Pacific Institute of Advanced Research (APIAR) 2016 Article PeerReviewed application/pdf en cc_by http://eprints.usm.my/32352/1/GOHCH__APJCECT_APCCR_BRR738-190-199.pdf Goh, Chu Hiang (2016) CROSS-CULTURAL WEB DESIGN STUDY: RESEARCHERS’CHALLENGING TASKS IN DEVELOPING COUNTRIES. Asia Pacific Journal of Contemporary Education and Communication Technology. pp. 190-199. ISSN 2205-6181 |
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HM Sociology NX Arts in general Goh, Chu Hiang CROSS-CULTURAL WEB DESIGN STUDY: RESEARCHERS’CHALLENGING TASKS IN DEVELOPING COUNTRIES |
description |
Cross-cultural web design research in developing countries especially in Southeast Asia is
challenging due to its cross-cultural constraints and complexities. Drawn from analysis and
extensive literature review in cross-cultural studies, HCI and design theories, the paper
presents the current research trends and challenges faced by contemporary researchers in
this area. Myriad of definitions and understanding of culture; uncritical adoption of models
and culture theories; issues of etic, emic and the problems of pseudo-etic claims in research
findings; and the significant role of designer as primary decision-maker in design processes,
are the challenges delineated in this paper. It is crucial to examine these issues to secure the
best practice in cross-cultural web design study. The paper concludes by indicating a substantial misdirection in the current research trends and suggests that a redirection of research approach is essential to improve the web service in government websites in order to further enhance social and economic development. Five significant guidelines to conduct cross-cultural web design research in developing countries are thus proposed. |
format |
Article |
author |
Goh, Chu Hiang |
author_facet |
Goh, Chu Hiang |
author_sort |
Goh, Chu Hiang |
title |
CROSS-CULTURAL WEB DESIGN STUDY: RESEARCHERS’CHALLENGING TASKS IN DEVELOPING COUNTRIES |
title_short |
CROSS-CULTURAL WEB DESIGN STUDY: RESEARCHERS’CHALLENGING TASKS IN DEVELOPING COUNTRIES |
title_full |
CROSS-CULTURAL WEB DESIGN STUDY: RESEARCHERS’CHALLENGING TASKS IN DEVELOPING COUNTRIES |
title_fullStr |
CROSS-CULTURAL WEB DESIGN STUDY: RESEARCHERS’CHALLENGING TASKS IN DEVELOPING COUNTRIES |
title_full_unstemmed |
CROSS-CULTURAL WEB DESIGN STUDY: RESEARCHERS’CHALLENGING TASKS IN DEVELOPING COUNTRIES |
title_sort |
cross-cultural web design study: researchers’challenging tasks in developing countries |
publisher |
Asia Pacific Institute of Advanced Research (APIAR) |
publishDate |
2016 |
url |
http://eprints.usm.my/32352/1/GOHCH__APJCECT_APCCR_BRR738-190-199.pdf http://eprints.usm.my/32352/ |
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1643707623334215680 |
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13.211869 |