Motivator And Inhibitor Factors Influencing Small Medium Sized Enterprises (Smes) In West Malaysia To Adopt E-Commerce

Penggunaan e-Dagang dalam kalangan perusahaan kecil dan sederhana di Malaysia masih rendah dan belum mencapai sasaran yang ditetapkan oleh pelan kerajaan. Objektif kajian ini ialah untuk mengkaji tahap penggunaan e-dagang dalam kalangan perusahaan kecil dan sederhana (SME), dan memeriksa hubungan an...

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Main Author: Lim , Seng Chee
Format: Thesis
Language:English
Published: 2016
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Online Access:http://eprints.usm.my/32193/1/LIM_SENG_CHEE_24%28NN%29.pdf
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spelling my.usm.eprints.32193 http://eprints.usm.my/32193/ Motivator And Inhibitor Factors Influencing Small Medium Sized Enterprises (Smes) In West Malaysia To Adopt E-Commerce Lim , Seng Chee QA75.5-76.95 Electronic computers. Computer science Penggunaan e-Dagang dalam kalangan perusahaan kecil dan sederhana di Malaysia masih rendah dan belum mencapai sasaran yang ditetapkan oleh pelan kerajaan. Objektif kajian ini ialah untuk mengkaji tahap penggunaan e-dagang dalam kalangan perusahaan kecil dan sederhana (SME), dan memeriksa hubungan antara manfaat, halangan, sokongan pihak pengurusan atasan, kesediaan organisasi, tekanan persaing, sokongan kerajaan serta penggunan e-Dagang. Selain itu, tiga faktor iaitu produktiviti pengurusan, sokongan operasi dan bantuan keputusan strategik dari nilai strategik yang dilihat digunakan untuk kesan keserhanaan ke atas faktor penentu. Hasil kajian menunjukkan penggunaan e-Dagang ialah berkadar sederhana. Faktor penentu kepada SME bersaiz kecil adalah sokongan pihak pengurus atasan, kesediaan organisasi, tekanan daripada pesaing dan sokongan kerajaan. Pada sudut yang lain, faktor penentu untuk SME dari kategori sederhana adalah sokongan pihak pengurusan atasan, tekanan persaingan and sokongan kerajaan. Sokongan operasi (OS) mempunyai kesan keserhanaan ke atas SME bersaiz medium. Kajian ini mengesahkan kepentingan sokongan operasi yang mempunyai pengaruh ke atas pihak pengurusan atasan dan persepsi mereka terhadap teknologi e-Dagang dari sudut implementasi terhadap organisasi mereka untuk meningkatkan kecekapan. The e-Commerce adoption among small and medium sized enterprises in Malaysia is low. It does not reach the target set in government’s plan. The objective of this study is to investigate the level of e-Commerce adoption among SMEs and to examine the relationship between perceived benefits, perceived barriers, top management support, organization readiness, competitor pressure, government support and e-Commerce adoption. Besides that, three variables: managerial productivity (MP), operational support (OS) and strategic decision aids (SD) from Perceived Strategic Value (PSV) are used to study the moderation effects of these determinant variables. The finding shows that the level of e-Commerce adoption is moderate. The determinant variables of small sized SMEs category to e-Commerce adoption are top management support, organization readiness, competitor pressure and government support. On the other hand, the determinant variables for medium sized SMEs category to e-Commerce adoption are top management support, competitor pressure and government support. The OS has moderation effects on medium sized SMEs. This study confirmed that the importance of the OS has influence on top management level or top manager perception of e-Commerce technologies in term of implementation in their organization to increase effectiveness. 2016-08 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/32193/1/LIM_SENG_CHEE_24%28NN%29.pdf Lim , Seng Chee (2016) Motivator And Inhibitor Factors Influencing Small Medium Sized Enterprises (Smes) In West Malaysia To Adopt E-Commerce. PhD thesis, Universiti Sains Malaysia.
institution Universiti Sains Malaysia
building Hamzah Sendut Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
url_provider http://eprints.usm.my/
language English
topic QA75.5-76.95 Electronic computers. Computer science
spellingShingle QA75.5-76.95 Electronic computers. Computer science
Lim , Seng Chee
Motivator And Inhibitor Factors Influencing Small Medium Sized Enterprises (Smes) In West Malaysia To Adopt E-Commerce
description Penggunaan e-Dagang dalam kalangan perusahaan kecil dan sederhana di Malaysia masih rendah dan belum mencapai sasaran yang ditetapkan oleh pelan kerajaan. Objektif kajian ini ialah untuk mengkaji tahap penggunaan e-dagang dalam kalangan perusahaan kecil dan sederhana (SME), dan memeriksa hubungan antara manfaat, halangan, sokongan pihak pengurusan atasan, kesediaan organisasi, tekanan persaing, sokongan kerajaan serta penggunan e-Dagang. Selain itu, tiga faktor iaitu produktiviti pengurusan, sokongan operasi dan bantuan keputusan strategik dari nilai strategik yang dilihat digunakan untuk kesan keserhanaan ke atas faktor penentu. Hasil kajian menunjukkan penggunaan e-Dagang ialah berkadar sederhana. Faktor penentu kepada SME bersaiz kecil adalah sokongan pihak pengurus atasan, kesediaan organisasi, tekanan daripada pesaing dan sokongan kerajaan. Pada sudut yang lain, faktor penentu untuk SME dari kategori sederhana adalah sokongan pihak pengurusan atasan, tekanan persaingan and sokongan kerajaan. Sokongan operasi (OS) mempunyai kesan keserhanaan ke atas SME bersaiz medium. Kajian ini mengesahkan kepentingan sokongan operasi yang mempunyai pengaruh ke atas pihak pengurusan atasan dan persepsi mereka terhadap teknologi e-Dagang dari sudut implementasi terhadap organisasi mereka untuk meningkatkan kecekapan. The e-Commerce adoption among small and medium sized enterprises in Malaysia is low. It does not reach the target set in government’s plan. The objective of this study is to investigate the level of e-Commerce adoption among SMEs and to examine the relationship between perceived benefits, perceived barriers, top management support, organization readiness, competitor pressure, government support and e-Commerce adoption. Besides that, three variables: managerial productivity (MP), operational support (OS) and strategic decision aids (SD) from Perceived Strategic Value (PSV) are used to study the moderation effects of these determinant variables. The finding shows that the level of e-Commerce adoption is moderate. The determinant variables of small sized SMEs category to e-Commerce adoption are top management support, organization readiness, competitor pressure and government support. On the other hand, the determinant variables for medium sized SMEs category to e-Commerce adoption are top management support, competitor pressure and government support. The OS has moderation effects on medium sized SMEs. This study confirmed that the importance of the OS has influence on top management level or top manager perception of e-Commerce technologies in term of implementation in their organization to increase effectiveness.
format Thesis
author Lim , Seng Chee
author_facet Lim , Seng Chee
author_sort Lim , Seng Chee
title Motivator And Inhibitor Factors Influencing Small Medium Sized Enterprises (Smes) In West Malaysia To Adopt E-Commerce
title_short Motivator And Inhibitor Factors Influencing Small Medium Sized Enterprises (Smes) In West Malaysia To Adopt E-Commerce
title_full Motivator And Inhibitor Factors Influencing Small Medium Sized Enterprises (Smes) In West Malaysia To Adopt E-Commerce
title_fullStr Motivator And Inhibitor Factors Influencing Small Medium Sized Enterprises (Smes) In West Malaysia To Adopt E-Commerce
title_full_unstemmed Motivator And Inhibitor Factors Influencing Small Medium Sized Enterprises (Smes) In West Malaysia To Adopt E-Commerce
title_sort motivator and inhibitor factors influencing small medium sized enterprises (smes) in west malaysia to adopt e-commerce
publishDate 2016
url http://eprints.usm.my/32193/1/LIM_SENG_CHEE_24%28NN%29.pdf
http://eprints.usm.my/32193/
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score 13.211869