A Comprehensive Model Linking Human Resource Management Practices And Service-Oriented Organizational Citizenship Behaviors Of Customer-Contact Hotel Employees In Malaysia
The two main objectives of this research are: first, to examine the direct effects of HRM practices (selective hiring, orientation, job security, training, compensation, performance appraisals, and career advancement) on service-oriented organizational citizenship behaviors and; second, to examine...
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| Main Authors: | , , |
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| Format: | Monograph |
| Language: | English |
| Published: |
Universiti Sains Malaysia
2015
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| Subjects: | |
| Online Access: | http://eprints.usm.my/31035/1/Pages%20from%20A%20COMPREHENSIVE%20MODEL%20LINKING%20HUMAN%20RESOURCE%20MANAGEMENT%20PRACTICES.pdf http://eprints.usm.my/31035/ |
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