Symptoms versus problems (SVP) in household high speed broadband (HSBB): regaining momentum for Unifi, Malaysia

Problem identification is a talent and skill set required in all leaders. The objective of this study is to reveal an improved research method by integrating mixed-method research combined with problem identification method (using symptoms versus problems (SVP) framework) for telco service provide...

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Bibliographic Details
Main Authors: Kader Ali, Noor N, Soon, Bin Y., Goh, Lee S., Ahmad Razi, Nur A.
Format: Article
Language:English
Published: Limited Liability Company “Consulting Publishing Company “Business Perspectives” 2015
Subjects:
Online Access:http://eprints.usm.my/29492/1/PPM_Publication_-_Noor_N._Kader_Ali%2C_Bin_Y._Soon%2C_Lee_S._Goh%2C_Nur_A._Ahmad_Razi.pdf
http://eprints.usm.my/29492/
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