An assessment of the effectiveness of library resources and services in supporting researchers' information needs

As one of the supporting departments of a university, the academic library plays an important role in providing essential information resources and services to the researchers. Changes in information technology have impacted libraries due to changes in the format of information resources and the inf...

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Main Author: Ayob, Arinawati
Format: Conference or Workshop Item
Language:English
Published: 2011
Subjects:
Online Access:http://eprints.usm.my/26120/1/SKPA_%28ARAY%29.pdf
http://eprints.usm.my/26120/
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spelling my.usm.eprints.26120 http://eprints.usm.my/26120/ An assessment of the effectiveness of library resources and services in supporting researchers' information needs Ayob, Arinawati Z719 Libraries (General) As one of the supporting departments of a university, the academic library plays an important role in providing essential information resources and services to the researchers. Changes in information technology have impacted libraries due to changes in the format of information resources and the information seeking behavior of users. Technology has transformed the way researchers seek, obtain and use information. Libraries therefore need to critically examine the effectiveness of their services in fulfilling their researchers‟ information needs. An assessment of the effectiveness of library services has been conducted at an academic library based on selected criteria in four domains stated in the literature; 1) resources 2) services 3) library/stakeholders interactions and 4) access. The result from the survey has provided ideas about the strengths and the weaknesses of the library services from the perspective of researchers. 2011 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/26120/1/SKPA_%28ARAY%29.pdf Ayob, Arinawati (2011) An assessment of the effectiveness of library resources and services in supporting researchers' information needs. In: Seminar Kebangsaan Perpustakaan Akademik 2011, 5-7 Julai 2011, Hotel Grand Riverview, Kelantan. (Submitted)
institution Universiti Sains Malaysia
building Hamzah Sendut Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
url_provider http://eprints.usm.my/
language English
topic Z719 Libraries (General)
spellingShingle Z719 Libraries (General)
Ayob, Arinawati
An assessment of the effectiveness of library resources and services in supporting researchers' information needs
description As one of the supporting departments of a university, the academic library plays an important role in providing essential information resources and services to the researchers. Changes in information technology have impacted libraries due to changes in the format of information resources and the information seeking behavior of users. Technology has transformed the way researchers seek, obtain and use information. Libraries therefore need to critically examine the effectiveness of their services in fulfilling their researchers‟ information needs. An assessment of the effectiveness of library services has been conducted at an academic library based on selected criteria in four domains stated in the literature; 1) resources 2) services 3) library/stakeholders interactions and 4) access. The result from the survey has provided ideas about the strengths and the weaknesses of the library services from the perspective of researchers.
format Conference or Workshop Item
author Ayob, Arinawati
author_facet Ayob, Arinawati
author_sort Ayob, Arinawati
title An assessment of the effectiveness of library resources and services in supporting researchers' information needs
title_short An assessment of the effectiveness of library resources and services in supporting researchers' information needs
title_full An assessment of the effectiveness of library resources and services in supporting researchers' information needs
title_fullStr An assessment of the effectiveness of library resources and services in supporting researchers' information needs
title_full_unstemmed An assessment of the effectiveness of library resources and services in supporting researchers' information needs
title_sort assessment of the effectiveness of library resources and services in supporting researchers' information needs
publishDate 2011
url http://eprints.usm.my/26120/1/SKPA_%28ARAY%29.pdf
http://eprints.usm.my/26120/
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score 13.211869