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Selection Factors of Islamic Banking between Banks Islam Malaysia Berhad and Conventional Banks in Sabah: What do Their Customers Say?

This study attempted to investigate the selection factors of Islamic banking customers and depositors based on data collected from various groups of public servants who are customers and depositors of a fullfledget Islamic bank in Sabah, namely, Bank Islam Malaysia Berhad (BIMB) and conventional...

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Main Authors: Nor' Azurah Md. Kamdari, Remali Yusoff, Dayangku Aslinah Abd. Rahim
Format: Article
Language:English
Published: Universiti Sains Islam Malaysia 2012
Subjects:
Islamic banking
Section factors
Public servant
BIMB and conventional banks
Online Access:http://ddms.usim.edu.my/handle/123456789/5307
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spelling my.usim-53072015-03-02T02:35:08Z Selection Factors of Islamic Banking between Banks Islam Malaysia Berhad and Conventional Banks in Sabah: What do Their Customers Say? Nor' Azurah Md. Kamdari Remali Yusoff Dayangku Aslinah Abd. Rahim Islamic banking Section factors Public servant BIMB and conventional banks This study attempted to investigate the selection factors of Islamic banking customers and depositors based on data collected from various groups of public servants who are customers and depositors of a fullfledget Islamic bank in Sabah, namely, Bank Islam Malaysia Berhad (BIMB) and conventional banks offering Islamic windows. Using a sample of 500 respondents, this paper explored the main selection factors of the depositors and customers of BIMB and Islamic banking scheme of conventional banks. Based on the main interpretation of the varimax rotated matrix first factors, the results from the customers and depositors of BIMB delineated a cluster of relationship for 'location' (X3), income of depositor(X5), customers services quality (X4), and product price (X6). Whereas for the conventional banks offering Islamic windows the factors are 'location' (X3), income of depositor(X5), customers service quality (X4), Islamic reputation and image( Y 1). 2012-02-17T08:11:32Z 2012-02-17T08:11:32Z 2006 Article 1823075X http://ddms.usim.edu.my/handle/123456789/5307 en vol.3 no.1 2006; Universiti Sains Islam Malaysia
institution Universiti Sains Islam Malaysia
building USIM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universit Sains Islam i Malaysia
content_source USIM Institutional Repository
url_provider http://ddms.usim.edu.my/
language English
topic Islamic banking
Section factors
Public servant
BIMB and conventional banks
spellingShingle Islamic banking
Section factors
Public servant
BIMB and conventional banks
Nor' Azurah Md. Kamdari
Remali Yusoff
Dayangku Aslinah Abd. Rahim
Selection Factors of Islamic Banking between Banks Islam Malaysia Berhad and Conventional Banks in Sabah: What do Their Customers Say?
description This study attempted to investigate the selection factors of Islamic banking customers and depositors based on data collected from various groups of public servants who are customers and depositors of a fullfledget Islamic bank in Sabah, namely, Bank Islam Malaysia Berhad (BIMB) and conventional banks offering Islamic windows. Using a sample of 500 respondents, this paper explored the main selection factors of the depositors and customers of BIMB and Islamic banking scheme of conventional banks. Based on the main interpretation of the varimax rotated matrix first factors, the results from the customers and depositors of BIMB delineated a cluster of relationship for 'location' (X3), income of depositor(X5), customers services quality (X4), and product price (X6). Whereas for the conventional banks offering Islamic windows the factors are 'location' (X3), income of depositor(X5), customers service quality (X4), Islamic reputation and image( Y 1).
format Article
author Nor' Azurah Md. Kamdari
Remali Yusoff
Dayangku Aslinah Abd. Rahim
author_facet Nor' Azurah Md. Kamdari
Remali Yusoff
Dayangku Aslinah Abd. Rahim
author_sort Nor' Azurah Md. Kamdari
title Selection Factors of Islamic Banking between Banks Islam Malaysia Berhad and Conventional Banks in Sabah: What do Their Customers Say?
title_short Selection Factors of Islamic Banking between Banks Islam Malaysia Berhad and Conventional Banks in Sabah: What do Their Customers Say?
title_full Selection Factors of Islamic Banking between Banks Islam Malaysia Berhad and Conventional Banks in Sabah: What do Their Customers Say?
title_fullStr Selection Factors of Islamic Banking between Banks Islam Malaysia Berhad and Conventional Banks in Sabah: What do Their Customers Say?
title_full_unstemmed Selection Factors of Islamic Banking between Banks Islam Malaysia Berhad and Conventional Banks in Sabah: What do Their Customers Say?
title_sort selection factors of islamic banking between banks islam malaysia berhad and conventional banks in sabah: what do their customers say?
publisher Universiti Sains Islam Malaysia
publishDate 2012
url http://ddms.usim.edu.my/handle/123456789/5307
_version_ 1645151639962648576
score 13.222552

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