The Factors That Influence Employee Retention and its Impact on Organizational Citizenship Behavior and Job Embeddedness: A Study at the Public Sector Organizations in Malaysia

Research related to employees’ retention is very significant, particularly in the context of public sector organization in Malaysia. It is due to the level of employee retention in this context is considered high. Therefore, this study is conducted to address three issues related to employee retenti...

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Main Author: Ali, Asiah
Format: Thesis
Language:English
Published: Universiti Sains Islam Malaysia 2019
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Online Access:http://ddms.usim.edu.my:80/jspui/handle/123456789/17451
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spelling my.usim-174512019-04-29T02:31:22Z The Factors That Influence Employee Retention and its Impact on Organizational Citizenship Behavior and Job Embeddedness: A Study at the Public Sector Organizations in Malaysia Ali, Asiah learning culture management practice Research related to employees’ retention is very significant, particularly in the context of public sector organization in Malaysia. It is due to the level of employee retention in this context is considered high. Therefore, this study is conducted to address three issues related to employee retention in this context. First, to examine the factors that influence employee retention. Specifically, this study examine the effect of human resource management practice, organizational learning culture, transformational leadership and peer support on employee retention. Second, to examine the impact of employee retention on organizational citizenship behaviour and job embeddedness. Third, to investigate the role of employee retention as a mediator in the relationship between human resource management practice, organizational learning culture, transformational leadership and peer support, organizational citizenship behaviour and job embeddedness. The data of this study have been collected through survey among 1110 supporting staff employees of public sector organization that based in Putrajaya, Malaysia. The data have been analysed with structural equation model technique. This study has found three factors that influence employee retention in the context public sector organizations in Malaysia. The factors are human resource management practice, organizational learning culture and peer support. In addition, this study provides empirical evidence about the role of employee retention as a mediator between retention factors (human resource management practice, organizational learning culture and peer support) and organizational citizenship behaviour and job embeddedness. 2019-02-25T04:14:50Z 2019-02-25T04:14:50Z 2018-08 Thesis http://ddms.usim.edu.my:80/jspui/handle/123456789/17451 en Universiti Sains Islam Malaysia
institution Universiti Sains Islam Malaysia
building USIM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universit Sains Islam i Malaysia
content_source USIM Institutional Repository
url_provider http://ddms.usim.edu.my/
language English
topic learning culture
management practice
spellingShingle learning culture
management practice
Ali, Asiah
The Factors That Influence Employee Retention and its Impact on Organizational Citizenship Behavior and Job Embeddedness: A Study at the Public Sector Organizations in Malaysia
description Research related to employees’ retention is very significant, particularly in the context of public sector organization in Malaysia. It is due to the level of employee retention in this context is considered high. Therefore, this study is conducted to address three issues related to employee retention in this context. First, to examine the factors that influence employee retention. Specifically, this study examine the effect of human resource management practice, organizational learning culture, transformational leadership and peer support on employee retention. Second, to examine the impact of employee retention on organizational citizenship behaviour and job embeddedness. Third, to investigate the role of employee retention as a mediator in the relationship between human resource management practice, organizational learning culture, transformational leadership and peer support, organizational citizenship behaviour and job embeddedness. The data of this study have been collected through survey among 1110 supporting staff employees of public sector organization that based in Putrajaya, Malaysia. The data have been analysed with structural equation model technique. This study has found three factors that influence employee retention in the context public sector organizations in Malaysia. The factors are human resource management practice, organizational learning culture and peer support. In addition, this study provides empirical evidence about the role of employee retention as a mediator between retention factors (human resource management practice, organizational learning culture and peer support) and organizational citizenship behaviour and job embeddedness.
format Thesis
author Ali, Asiah
author_facet Ali, Asiah
author_sort Ali, Asiah
title The Factors That Influence Employee Retention and its Impact on Organizational Citizenship Behavior and Job Embeddedness: A Study at the Public Sector Organizations in Malaysia
title_short The Factors That Influence Employee Retention and its Impact on Organizational Citizenship Behavior and Job Embeddedness: A Study at the Public Sector Organizations in Malaysia
title_full The Factors That Influence Employee Retention and its Impact on Organizational Citizenship Behavior and Job Embeddedness: A Study at the Public Sector Organizations in Malaysia
title_fullStr The Factors That Influence Employee Retention and its Impact on Organizational Citizenship Behavior and Job Embeddedness: A Study at the Public Sector Organizations in Malaysia
title_full_unstemmed The Factors That Influence Employee Retention and its Impact on Organizational Citizenship Behavior and Job Embeddedness: A Study at the Public Sector Organizations in Malaysia
title_sort factors that influence employee retention and its impact on organizational citizenship behavior and job embeddedness: a study at the public sector organizations in malaysia
publisher Universiti Sains Islam Malaysia
publishDate 2019
url http://ddms.usim.edu.my:80/jspui/handle/123456789/17451
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score 13.211869