Measuring customer satisfaction on the cleanliness of food premises using fuzzy conjoint analysis: a pilot test
Determining the level of customer satisfaction in cleanliness regarding a product or service is a significant aspect of businesses. However, the availability of feedback tools for consumers to evaluate the cleanliness of a restaurant is a crucial issue as several aspects of cleanliness need to be ev...
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| Main Authors: | , , , , , , , , , , |
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| Format: | Article |
| Published: |
Public Library of Science
2021
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| Online Access: | http://psasir.upm.edu.my/id/eprint/94108/ https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0256896 |
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