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The Training Needs of Unit Trust Agents of a Selected Fund Management Company

The main aim of the research was to determine to what extent training need exists among the Unit trust agent, and which area of job related knowledge, skill, attitude deserve emphasis In a training program It also aimed to determine the training need of the agency leaders and which area of key ta...

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Main Author: Lim, Tian Poh
Format: Project Paper Report
Language:English
English
Published: 1999
Online Access:http://psasir.upm.edu.my/id/eprint/9138/1/FPP_1999_24_A.pdf
http://psasir.upm.edu.my/id/eprint/9138/
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spelling my.upm.eprints.91382012-06-06T08:23:11Z http://psasir.upm.edu.my/id/eprint/9138/ The Training Needs of Unit Trust Agents of a Selected Fund Management Company Lim, Tian Poh The main aim of the research was to determine to what extent training need exists among the Unit trust agent, and which area of job related knowledge, skill, attitude deserve emphasis In a training program It also aimed to determine the training need of the agency leaders and which area of key task needed to be stressed In a training program in this study, training need of Unit trust agents and agency leaders were identified and described one hundred and forty-five of the Unit trust agents and 73 agency leaders took part in this survey Data were collected via a need assessment questionnaire, which required among others, a rating by the unit trust agents of the proficiency level of Unit trust agents on 22 knowledge Items, 13 skill Items, and the relevance of these Items to the Job of the Unit trust agents As for the agency leaders, they were required to rate their proficiency level of 14 key tasks, and the relevance of these tasks to the job of agency leader. Attitude of the unit trust agents towards the customer, selling job, company and product was assessed based on the agreement of the respondents towards 12 attitude statements In relation to the customer, selling Job, company and product The result were descriptions of training needs in knowledge and skill for unit trust agents and key task training need for agency leaders the result included the overall degree of training need, the degree of training need, the ranking order of training need to training Importance In knowledge and skill for unit trust agents, and In key tasks for the agency leaders The description of attitude training for the unit trust agents was Inferred from the level of attitude, which IS high, moderate or low towards the customer, selling Job, company and product. 1999-03 Project Paper Report NonPeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/9138/1/FPP_1999_24_A.pdf Lim, Tian Poh (1999) The Training Needs of Unit Trust Agents of a Selected Fund Management Company. [Project Paper Report] English
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
English
description The main aim of the research was to determine to what extent training need exists among the Unit trust agent, and which area of job related knowledge, skill, attitude deserve emphasis In a training program It also aimed to determine the training need of the agency leaders and which area of key task needed to be stressed In a training program in this study, training need of Unit trust agents and agency leaders were identified and described one hundred and forty-five of the Unit trust agents and 73 agency leaders took part in this survey Data were collected via a need assessment questionnaire, which required among others, a rating by the unit trust agents of the proficiency level of Unit trust agents on 22 knowledge Items, 13 skill Items, and the relevance of these Items to the Job of the Unit trust agents As for the agency leaders, they were required to rate their proficiency level of 14 key tasks, and the relevance of these tasks to the job of agency leader. Attitude of the unit trust agents towards the customer, selling job, company and product was assessed based on the agreement of the respondents towards 12 attitude statements In relation to the customer, selling Job, company and product The result were descriptions of training needs in knowledge and skill for unit trust agents and key task training need for agency leaders the result included the overall degree of training need, the degree of training need, the ranking order of training need to training Importance In knowledge and skill for unit trust agents, and In key tasks for the agency leaders The description of attitude training for the unit trust agents was Inferred from the level of attitude, which IS high, moderate or low towards the customer, selling Job, company and product.
format Project Paper Report
author Lim, Tian Poh
spellingShingle Lim, Tian Poh
The Training Needs of Unit Trust Agents of a Selected Fund Management Company
author_facet Lim, Tian Poh
author_sort Lim, Tian Poh
title The Training Needs of Unit Trust Agents of a Selected Fund Management Company
title_short The Training Needs of Unit Trust Agents of a Selected Fund Management Company
title_full The Training Needs of Unit Trust Agents of a Selected Fund Management Company
title_fullStr The Training Needs of Unit Trust Agents of a Selected Fund Management Company
title_full_unstemmed The Training Needs of Unit Trust Agents of a Selected Fund Management Company
title_sort training needs of unit trust agents of a selected fund management company
publishDate 1999
url http://psasir.upm.edu.my/id/eprint/9138/1/FPP_1999_24_A.pdf
http://psasir.upm.edu.my/id/eprint/9138/
_version_ 1643824221897359360
score 13.211869

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