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The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban

This study is undertaken to ascertain the perception skill of Heads of Departments, to find out the strategies used by Heads of Departments to lubricate the communication flow in schools and to determine whether Heads of Departments possess team building characteristics. Two sets of questionnai...

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Main Author: P. M. Easaw, Elizabeth
Format: Thesis
Language:English
English
Published: 1998
Online Access:http://psasir.upm.edu.my/id/eprint/9061/1/FPP_1998_65_A.pdf
http://psasir.upm.edu.my/id/eprint/9061/
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spelling my.upm.eprints.90612011-01-04T08:23:42Z http://psasir.upm.edu.my/id/eprint/9061/ The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban P. M. Easaw, Elizabeth This study is undertaken to ascertain the perception skill of Heads of Departments, to find out the strategies used by Heads of Departments to lubricate the communication flow in schools and to determine whether Heads of Departments possess team building characteristics. Two sets of questionnaires were distributed to thirty three Heads of Departments and ninety six teachers from nine Grade A secondary schools in Seremban, Negeri Sembilan. One set of questionnaire was designed to determine the perception skill and the managerial communication skills and the team building characteristic of the Heads of Departments. The respondents to this questionnaires were Heads of Departments. Another set of questionnaire was designed to determine the motivating language scale of Heads of Departments. The respondents to this questionnaire were the teachers from the various Departments.The findings indicated that majority of the Heads of Departments have low perception skills, high managerial communication skills and a high level of characteristics of team building spirit. The Heads of Departments also use a high level of motivating language in direction giving, empathetic language, mean making language and in communication satisfaction when communicating with the teachers in their Departments. 1998-02 Thesis NonPeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/9061/1/FPP_1998_65_A.pdf P. M. Easaw, Elizabeth (1998) The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban. Masters thesis, Universiti Putra Malaysia. English
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
English
description This study is undertaken to ascertain the perception skill of Heads of Departments, to find out the strategies used by Heads of Departments to lubricate the communication flow in schools and to determine whether Heads of Departments possess team building characteristics. Two sets of questionnaires were distributed to thirty three Heads of Departments and ninety six teachers from nine Grade A secondary schools in Seremban, Negeri Sembilan. One set of questionnaire was designed to determine the perception skill and the managerial communication skills and the team building characteristic of the Heads of Departments. The respondents to this questionnaires were Heads of Departments. Another set of questionnaire was designed to determine the motivating language scale of Heads of Departments. The respondents to this questionnaire were the teachers from the various Departments.The findings indicated that majority of the Heads of Departments have low perception skills, high managerial communication skills and a high level of characteristics of team building spirit. The Heads of Departments also use a high level of motivating language in direction giving, empathetic language, mean making language and in communication satisfaction when communicating with the teachers in their Departments.
format Thesis
author P. M. Easaw, Elizabeth
spellingShingle P. M. Easaw, Elizabeth
The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban
author_facet P. M. Easaw, Elizabeth
author_sort P. M. Easaw, Elizabeth
title The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban
title_short The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban
title_full The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban
title_fullStr The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban
title_full_unstemmed The Managerial Communication Skills of Heads of Departments in Secondary Schools in Seremban
title_sort managerial communication skills of heads of departments in secondary schools in seremban
publishDate 1998
url http://psasir.upm.edu.my/id/eprint/9061/1/FPP_1998_65_A.pdf
http://psasir.upm.edu.my/id/eprint/9061/
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score 13.211869

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