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Evaluating user experience in product development process

Chinese parents have been increasingly concerned about the quality of their children’s product. Due to the popularity of parent-child travel, the demand of children's luggage is also increasing, and parents have higher requirements and expectations for children’s luggage. User experience (UX) e...

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Main Authors: Wang, Mingrun, Shaari, Nazlina
Format: Article
Language:English
Published: Hampstead Psychological Associates 2020
Online Access:http://psasir.upm.edu.my/id/eprint/88860/1/ABSTRACT.pdf
http://psasir.upm.edu.my/id/eprint/88860/
https://www.psychosocial.com/article/PR260201/13551/
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spelling my.upm.eprints.888602021-11-02T20:01:25Z http://psasir.upm.edu.my/id/eprint/88860/ Evaluating user experience in product development process Wang, Mingrun Shaari, Nazlina Chinese parents have been increasingly concerned about the quality of their children’s product. Due to the popularity of parent-child travel, the demand of children's luggage is also increasing, and parents have higher requirements and expectations for children’s luggage. User experience (UX) evaluation can ensure highquality UX of children’s luggage. However, the methods for evaluating UX in the product development process are still inadequate. Therefore, there is a need to originate a method to evaluate UX of children’s luggage in order to enhance the quality of children’s luggage. An Experience Map was created to evaluate the UX of children’s luggage. Using the map, a total of 12 UXs of children’s luggage was identified. Then, a survey was conducted to evaluate the 12 UXs of children’s luggage. Finally, a strategic decision was made to enhance the quality of children’s luggage. The main contribution of this study was to provide a user experience evaluation method (UXEM) for children’s luggage. Hampstead Psychological Associates 2020 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/88860/1/ABSTRACT.pdf Wang, Mingrun and Shaari, Nazlina (2020) Evaluating user experience in product development process. International Journal of Psychosocial Rehabilitation, 24 (6). 2115 - 2122. ISSN 1475-7192 https://www.psychosocial.com/article/PR260201/13551/ 10.37200/IJPR/V24I6/PR260201
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description Chinese parents have been increasingly concerned about the quality of their children’s product. Due to the popularity of parent-child travel, the demand of children's luggage is also increasing, and parents have higher requirements and expectations for children’s luggage. User experience (UX) evaluation can ensure highquality UX of children’s luggage. However, the methods for evaluating UX in the product development process are still inadequate. Therefore, there is a need to originate a method to evaluate UX of children’s luggage in order to enhance the quality of children’s luggage. An Experience Map was created to evaluate the UX of children’s luggage. Using the map, a total of 12 UXs of children’s luggage was identified. Then, a survey was conducted to evaluate the 12 UXs of children’s luggage. Finally, a strategic decision was made to enhance the quality of children’s luggage. The main contribution of this study was to provide a user experience evaluation method (UXEM) for children’s luggage.
format Article
author Wang, Mingrun
Shaari, Nazlina
spellingShingle Wang, Mingrun
Shaari, Nazlina
Evaluating user experience in product development process
author_facet Wang, Mingrun
Shaari, Nazlina
author_sort Wang, Mingrun
title Evaluating user experience in product development process
title_short Evaluating user experience in product development process
title_full Evaluating user experience in product development process
title_fullStr Evaluating user experience in product development process
title_full_unstemmed Evaluating user experience in product development process
title_sort evaluating user experience in product development process
publisher Hampstead Psychological Associates
publishDate 2020
url http://psasir.upm.edu.my/id/eprint/88860/1/ABSTRACT.pdf
http://psasir.upm.edu.my/id/eprint/88860/
https://www.psychosocial.com/article/PR260201/13551/
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score 13.211869

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