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Crowdtesting intermediary tool for managing public service software project

Software testing is important to ensure correctness of the software, gaining confidence from stakeholders, and contributing towards achieving high quality software. One approach to conduct software testing is through crowdtesting.It allows people from the crowd to test a particular softw...

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Main Authors: Mustapha, Mohd Syahmi, Said, Mar Yah @ Mek Yah
Format: Article
Language:English
Published: Mattingley Publishing 2019
Online Access:http://psasir.upm.edu.my/id/eprint/81054/1/CROWD.pdf
http://psasir.upm.edu.my/id/eprint/81054/
http://sersc.org/journals/index.php/IJAST/article/view/984/854
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spelling my.upm.eprints.810542020-10-15T22:49:28Z http://psasir.upm.edu.my/id/eprint/81054/ Crowdtesting intermediary tool for managing public service software project Mustapha, Mohd Syahmi Said, Mar Yah @ Mek Yah Software testing is important to ensure correctness of the software, gaining confidence from stakeholders, and contributing towards achieving high quality software. One approach to conduct software testing is through crowdtesting.It allows people from the crowd to test a particular software using their own devices in real environment. Currently in publicservice sector there is no existing intermediary tool to manage crowdtesting activities for public service software project.Therefore, public service software project relied on common testing approaches such as testing by internal employees oroutsourced to specific suppliers, that in turn making public service software projects facing the risk of inadequate testing. This study intends to determine whether the implementation of crowdtesting is able to address the problems of inadequate testing in public service software project and to propose an application as intermediary tool for crowdtesting in public service. This study employed interviews and survey with IT practitioners in public service sector to understand the applicability of crowdtesting in public service and specifications for the proposed intermediary tool. The intermediary tool is developed and evaluated to determine its effectiveness in managing crowdtesting for public service software project. The evaluation shows that most of the participants agree that the intermediary tool shows effectiveness in terms of defect detection, cost benefit, time, and testing coverage. Mattingley Publishing 2019 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/81054/1/CROWD.pdf Mustapha, Mohd Syahmi and Said, Mar Yah @ Mek Yah (2019) Crowdtesting intermediary tool for managing public service software project. Test Engineering and Management, 28 (10). pp. 75-80. ISSN 0193-4120 http://sersc.org/journals/index.php/IJAST/article/view/984/854
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description Software testing is important to ensure correctness of the software, gaining confidence from stakeholders, and contributing towards achieving high quality software. One approach to conduct software testing is through crowdtesting.It allows people from the crowd to test a particular software using their own devices in real environment. Currently in publicservice sector there is no existing intermediary tool to manage crowdtesting activities for public service software project.Therefore, public service software project relied on common testing approaches such as testing by internal employees oroutsourced to specific suppliers, that in turn making public service software projects facing the risk of inadequate testing. This study intends to determine whether the implementation of crowdtesting is able to address the problems of inadequate testing in public service software project and to propose an application as intermediary tool for crowdtesting in public service. This study employed interviews and survey with IT practitioners in public service sector to understand the applicability of crowdtesting in public service and specifications for the proposed intermediary tool. The intermediary tool is developed and evaluated to determine its effectiveness in managing crowdtesting for public service software project. The evaluation shows that most of the participants agree that the intermediary tool shows effectiveness in terms of defect detection, cost benefit, time, and testing coverage.
format Article
author Mustapha, Mohd Syahmi
Said, Mar Yah @ Mek Yah
spellingShingle Mustapha, Mohd Syahmi
Said, Mar Yah @ Mek Yah
Crowdtesting intermediary tool for managing public service software project
author_facet Mustapha, Mohd Syahmi
Said, Mar Yah @ Mek Yah
author_sort Mustapha, Mohd Syahmi
title Crowdtesting intermediary tool for managing public service software project
title_short Crowdtesting intermediary tool for managing public service software project
title_full Crowdtesting intermediary tool for managing public service software project
title_fullStr Crowdtesting intermediary tool for managing public service software project
title_full_unstemmed Crowdtesting intermediary tool for managing public service software project
title_sort crowdtesting intermediary tool for managing public service software project
publisher Mattingley Publishing
publishDate 2019
url http://psasir.upm.edu.my/id/eprint/81054/1/CROWD.pdf
http://psasir.upm.edu.my/id/eprint/81054/
http://sersc.org/journals/index.php/IJAST/article/view/984/854
_version_ 1681490844104785920
score 13.211869

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