A Study of Malaysian Companies Experience in Getting the ISO 9000 Series Certification

As the world faces the challenge of globalisation, more and more corporations are searching for tools to excel in the face of competition. One such tool is through ISO 9000 certification. Corporations with the ISO 9000 series certification are seen to have the competitive advantage. For example,...

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Main Author: Lim, Kar Choon
Format: Project Paper Report
Language:English
English
Published: 1997
Online Access:http://psasir.upm.edu.my/id/eprint/7892/1/GSM_1997_9_A.pdf
http://psasir.upm.edu.my/id/eprint/7892/
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spelling my.upm.eprints.78922011-07-25T05:28:18Z http://psasir.upm.edu.my/id/eprint/7892/ A Study of Malaysian Companies Experience in Getting the ISO 9000 Series Certification Lim, Kar Choon As the world faces the challenge of globalisation, more and more corporations are searching for tools to excel in the face of competition. One such tool is through ISO 9000 certification. Corporations with the ISO 9000 series certification are seen to have the competitive advantage. For example, in the European Community countries, it has been imperative for companies to have the certification before their products/services are allowed to be in the EC marketplace. Like their worldwide counterpart, Malaysian corporations are applying to be ISO 9000 certified through our ISO regulatory authority SIRIM. In this research study, I shall study the Malaysian experiences with regards to obtaining the ISO certificate. The objective is to cover what the companies experience in the process of fulfilling all the 20 elements in the ISO 9000 series certification. It also attempts to evaluate if there is a strong correlation between the certification and the company's earnings. This study is important as it will serve as a guide to new companies seeking to be certified. 1997 Project Paper Report NonPeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/7892/1/GSM_1997_9_A.pdf Lim, Kar Choon (1997) A Study of Malaysian Companies Experience in Getting the ISO 9000 Series Certification. [Project Paper Report] English
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
English
description As the world faces the challenge of globalisation, more and more corporations are searching for tools to excel in the face of competition. One such tool is through ISO 9000 certification. Corporations with the ISO 9000 series certification are seen to have the competitive advantage. For example, in the European Community countries, it has been imperative for companies to have the certification before their products/services are allowed to be in the EC marketplace. Like their worldwide counterpart, Malaysian corporations are applying to be ISO 9000 certified through our ISO regulatory authority SIRIM. In this research study, I shall study the Malaysian experiences with regards to obtaining the ISO certificate. The objective is to cover what the companies experience in the process of fulfilling all the 20 elements in the ISO 9000 series certification. It also attempts to evaluate if there is a strong correlation between the certification and the company's earnings. This study is important as it will serve as a guide to new companies seeking to be certified.
format Project Paper Report
author Lim, Kar Choon
spellingShingle Lim, Kar Choon
A Study of Malaysian Companies Experience in Getting the ISO 9000 Series Certification
author_facet Lim, Kar Choon
author_sort Lim, Kar Choon
title A Study of Malaysian Companies Experience in Getting the ISO 9000 Series Certification
title_short A Study of Malaysian Companies Experience in Getting the ISO 9000 Series Certification
title_full A Study of Malaysian Companies Experience in Getting the ISO 9000 Series Certification
title_fullStr A Study of Malaysian Companies Experience in Getting the ISO 9000 Series Certification
title_full_unstemmed A Study of Malaysian Companies Experience in Getting the ISO 9000 Series Certification
title_sort study of malaysian companies experience in getting the iso 9000 series certification
publishDate 1997
url http://psasir.upm.edu.my/id/eprint/7892/1/GSM_1997_9_A.pdf
http://psasir.upm.edu.my/id/eprint/7892/
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score 13.211869