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Enhancing leadership qualities through executive coaching: conceptualizing the learning process within coaching conversation in Malaysia

Despite the increasing demand for executive coaching programme, there are still a lot of scepticisms around its effectiveness and limited empirical research to support evidence of effective learning through the coaching process. Practitioners are more focused on the outcome with limited understandin...

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Main Authors: Nawab Zadah Khan, Nasreen Khanum, Arshad, Mohd Mursyid, Ismail, Ismi Arif, Omar, Zoharah
Format: Conference or Workshop Item
Language:English
Published: Faculty of Educational Studies, Universiti Putra Malaysia 2019
Online Access:http://psasir.upm.edu.my/id/eprint/76849/1/ICERP2019-22.pdf
http://psasir.upm.edu.my/id/eprint/76849/
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spelling my.upm.eprints.768492020-02-06T01:34:31Z http://psasir.upm.edu.my/id/eprint/76849/ Enhancing leadership qualities through executive coaching: conceptualizing the learning process within coaching conversation in Malaysia Nawab Zadah Khan, Nasreen Khanum Arshad, Mohd Mursyid Ismail, Ismi Arif Omar, Zoharah Despite the increasing demand for executive coaching programme, there are still a lot of scepticisms around its effectiveness and limited empirical research to support evidence of effective learning through the coaching process. Practitioners are more focused on the outcome with limited understanding on the science behind its process. The aim of this research is to conceptualise the learning process within coaching conversation to understand how the process able to enhance leadership qualities within leader. This knowledge could facilitate coaches to improve their coaching practise and making impact changes in coachees’ life. Using qualitative case study approach, data were collected through semi-structured in-depth interviews that involved nine informants from both coach and coachee that has participated in any executive coaching programme in Malaysia. Selection criteria for coach is that they have conducted executive coaching programme extensively as part of their service for more than five years and have reached to the highest level of professionalism as Professional Certified Coach (PCC) and coachees were individual that holds executive position in their organisations. Findings from the interviews revealed that coachee learnt in six different ways through the coaching process - indirect influence from coach as a role model, enhancing leader's strategic skills, providing positive leadership ecosystem; enhancing leader's cognitive ability; developing attitude as a leader; exposing leader's to effective communication; and supporting leader's emotional development. As conclusion, although coaching is understood as a simple developmental tool where powerful questioning is used as its main fundamental technique, it is not as straight forward as it seems and there are deeper and complex cognitive activities wired to support the changes and enhancement of leadership qualities within leaders. These changes are seen as the outcome of an effective coaching conversation where the process is still under explored and not fully understood. Faculty of Educational Studies, Universiti Putra Malaysia 2019 Conference or Workshop Item PeerReviewed text en http://psasir.upm.edu.my/id/eprint/76849/1/ICERP2019-22.pdf Nawab Zadah Khan, Nasreen Khanum and Arshad, Mohd Mursyid and Ismail, Ismi Arif and Omar, Zoharah (2019) Enhancing leadership qualities through executive coaching: conceptualizing the learning process within coaching conversation in Malaysia. In: 5th International Conference on Educational Research and Practice (ICERP) 2019, 22-23 Oct. 2019, Palm Garden Hotel, Putrajaya, Malaysia. (pp. 550-556).
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description Despite the increasing demand for executive coaching programme, there are still a lot of scepticisms around its effectiveness and limited empirical research to support evidence of effective learning through the coaching process. Practitioners are more focused on the outcome with limited understanding on the science behind its process. The aim of this research is to conceptualise the learning process within coaching conversation to understand how the process able to enhance leadership qualities within leader. This knowledge could facilitate coaches to improve their coaching practise and making impact changes in coachees’ life. Using qualitative case study approach, data were collected through semi-structured in-depth interviews that involved nine informants from both coach and coachee that has participated in any executive coaching programme in Malaysia. Selection criteria for coach is that they have conducted executive coaching programme extensively as part of their service for more than five years and have reached to the highest level of professionalism as Professional Certified Coach (PCC) and coachees were individual that holds executive position in their organisations. Findings from the interviews revealed that coachee learnt in six different ways through the coaching process - indirect influence from coach as a role model, enhancing leader's strategic skills, providing positive leadership ecosystem; enhancing leader's cognitive ability; developing attitude as a leader; exposing leader's to effective communication; and supporting leader's emotional development. As conclusion, although coaching is understood as a simple developmental tool where powerful questioning is used as its main fundamental technique, it is not as straight forward as it seems and there are deeper and complex cognitive activities wired to support the changes and enhancement of leadership qualities within leaders. These changes are seen as the outcome of an effective coaching conversation where the process is still under explored and not fully understood.
format Conference or Workshop Item
author Nawab Zadah Khan, Nasreen Khanum
Arshad, Mohd Mursyid
Ismail, Ismi Arif
Omar, Zoharah
spellingShingle Nawab Zadah Khan, Nasreen Khanum
Arshad, Mohd Mursyid
Ismail, Ismi Arif
Omar, Zoharah
Enhancing leadership qualities through executive coaching: conceptualizing the learning process within coaching conversation in Malaysia
author_facet Nawab Zadah Khan, Nasreen Khanum
Arshad, Mohd Mursyid
Ismail, Ismi Arif
Omar, Zoharah
author_sort Nawab Zadah Khan, Nasreen Khanum
title Enhancing leadership qualities through executive coaching: conceptualizing the learning process within coaching conversation in Malaysia
title_short Enhancing leadership qualities through executive coaching: conceptualizing the learning process within coaching conversation in Malaysia
title_full Enhancing leadership qualities through executive coaching: conceptualizing the learning process within coaching conversation in Malaysia
title_fullStr Enhancing leadership qualities through executive coaching: conceptualizing the learning process within coaching conversation in Malaysia
title_full_unstemmed Enhancing leadership qualities through executive coaching: conceptualizing the learning process within coaching conversation in Malaysia
title_sort enhancing leadership qualities through executive coaching: conceptualizing the learning process within coaching conversation in malaysia
publisher Faculty of Educational Studies, Universiti Putra Malaysia
publishDate 2019
url http://psasir.upm.edu.my/id/eprint/76849/1/ICERP2019-22.pdf
http://psasir.upm.edu.my/id/eprint/76849/
_version_ 1662756581015552000
score 13.211869

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