Staff View: User perceived quality model for web-based system assessment

User perceived quality model for web-based system assessment

The critical issue in software quality is to maintain the relevance of the software to the dynamics requirements and expectations. For the last forty years, many software quality models have been developed that focused on the technical and behavioural aspect of the software and little attention towa...

Full description

Saved in:

Bibliographic Details
Main Authors:	Ahmad Ibrahim, Siti Rohana, Yahaya, Jamaiah, Deraman, Aziz, Hamdan, Abdul Razak, Jusoh, Yusmadi Yah
Format:	Article
Published:	Indonesian Society for Knowledge and Human Development 2018
Online Access:	http://psasir.upm.edu.my/id/eprint/74380/ http://www.insightsociety.org/ojaseit/index.php/ijaseit/article/view/6670
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my.upm.eprints.74380
record_format	eprints
spelling	my.upm.eprints.743802023-01-13T03:38:17Z http://psasir.upm.edu.my/id/eprint/74380/ User perceived quality model for web-based system assessment Ahmad Ibrahim, Siti Rohana Yahaya, Jamaiah Deraman, Aziz Hamdan, Abdul Razak Jusoh, Yusmadi Yah The critical issue in software quality is to maintain the relevance of the software to the dynamics requirements and expectations. For the last forty years, many software quality models have been developed that focused on the technical and behavioural aspect of the software and little attention towards user perspective of quality. Our previous works in certification exercises have revealed the needs and rational for software certification from user approach. This is aligned with several new developments such as social networking software, various software on the market and development approach as agile methods that leads to user dominance and control over the software. Thus, users are more criticised and demanded in the quality aspects of the software service that accessible to wide range of people from various categories of users. The users of the web-based systems can be defined in several categories with different interests and perspectives but this research only focuses on web users in general. The new structure of quality model is defined. The enhanced quality model and system are valuable to overcome the limitations of previous models and further improve the application in assessment process and software certification. Indonesian Society for Knowledge and Human Development 2018 Article PeerReviewed Ahmad Ibrahim, Siti Rohana and Yahaya, Jamaiah and Deraman, Aziz and Hamdan, Abdul Razak and Jusoh, Yusmadi Yah (2018) User perceived quality model for web-based system assessment. International Journal of Advanced Science, Engineering and Information Technology, 8 (5). 2196 - 2204. ISSN 2088-5334 http://www.insightsociety.org/ojaseit/index.php/ijaseit/article/view/6670
institution	Universiti Putra Malaysia
building	UPM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Putra Malaysia
content_source	UPM Institutional Repository
url_provider	http://psasir.upm.edu.my/
description	The critical issue in software quality is to maintain the relevance of the software to the dynamics requirements and expectations. For the last forty years, many software quality models have been developed that focused on the technical and behavioural aspect of the software and little attention towards user perspective of quality. Our previous works in certification exercises have revealed the needs and rational for software certification from user approach. This is aligned with several new developments such as social networking software, various software on the market and development approach as agile methods that leads to user dominance and control over the software. Thus, users are more criticised and demanded in the quality aspects of the software service that accessible to wide range of people from various categories of users. The users of the web-based systems can be defined in several categories with different interests and perspectives but this research only focuses on web users in general. The new structure of quality model is defined. The enhanced quality model and system are valuable to overcome the limitations of previous models and further improve the application in assessment process and software certification.
format	Article
author	Ahmad Ibrahim, Siti Rohana Yahaya, Jamaiah Deraman, Aziz Hamdan, Abdul Razak Jusoh, Yusmadi Yah
spellingShingle	Ahmad Ibrahim, Siti Rohana Yahaya, Jamaiah Deraman, Aziz Hamdan, Abdul Razak Jusoh, Yusmadi Yah User perceived quality model for web-based system assessment
author_facet	Ahmad Ibrahim, Siti Rohana Yahaya, Jamaiah Deraman, Aziz Hamdan, Abdul Razak Jusoh, Yusmadi Yah
author_sort	Ahmad Ibrahim, Siti Rohana
title	User perceived quality model for web-based system assessment
title_short	User perceived quality model for web-based system assessment
title_full	User perceived quality model for web-based system assessment
title_fullStr	User perceived quality model for web-based system assessment
title_full_unstemmed	User perceived quality model for web-based system assessment
title_sort	user perceived quality model for web-based system assessment
publisher	Indonesian Society for Knowledge and Human Development
publishDate	2018
url	http://psasir.upm.edu.my/id/eprint/74380/ http://www.insightsociety.org/ojaseit/index.php/ijaseit/article/view/6670
_version_	1755873890989506560
score	13.223943

User perceived quality model for web-based system assessment

Similar Items