Cover Image

Customization of software as a service application: problems and objectives

The key feature of SaaS application is that it addresses the needs of many different customers using only one software, rather than multiple developments and versions, a concept known as multi-tenancy. However, it typically results in a one-size-fits-all approach and the application only fulfills th...

Full description

Saved in:
Bibliographic Details
Main Authors: Ali, Abdulrazzaq Qasem, Md Sultan, Abu Bakar, Abd Ghani, Abdul Azim, Zulzalil, Hazura
Format: Article
Language:English
Published: Sandkrs 2018
Online Access:http://psasir.upm.edu.my/id/eprint/72159/1/Customization%20of%20software%20as%20a%20service%20application.pdf
http://psasir.upm.edu.my/id/eprint/72159/
https://www.jcscm.net/cms/?action=showissue&volume=8&issue=3
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.upm.eprints.72159
record_format eprints
spelling my.upm.eprints.721592020-03-05T01:57:00Z http://psasir.upm.edu.my/id/eprint/72159/ Customization of software as a service application: problems and objectives Ali, Abdulrazzaq Qasem Md Sultan, Abu Bakar Abd Ghani, Abdul Azim Zulzalil, Hazura The key feature of SaaS application is that it addresses the needs of many different customers using only one software, rather than multiple developments and versions, a concept known as multi-tenancy. However, it typically results in a one-size-fits-all approach and the application only fulfills the requirements that are generic to all tenants. Therefore, a multi-tenancy SaaS application is reliant upon an ability to be customized in order to be successful. Responding to distinctive needs of each customer and maintaining the key feature of developing SaaS application creates complexity in SaaS customization. This paper delves into some challenges related to SaaS customization, and then maps among these challenges in order to structure the problem and objective trees of SaaS customization. This paper may serve as a step towards reducing complexity in SaaS customization. Sandkrs 2018-09 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/72159/1/Customization%20of%20software%20as%20a%20service%20application.pdf Ali, Abdulrazzaq Qasem and Md Sultan, Abu Bakar and Abd Ghani, Abdul Azim and Zulzalil, Hazura (2018) Customization of software as a service application: problems and objectives. Journal of Computer Science & Computational Mathematics, 8 (3). 27- 32. ISSN 2231-8879 https://www.jcscm.net/cms/?action=showissue&volume=8&issue=3 10.20967/jcscm.2018.03.001
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description The key feature of SaaS application is that it addresses the needs of many different customers using only one software, rather than multiple developments and versions, a concept known as multi-tenancy. However, it typically results in a one-size-fits-all approach and the application only fulfills the requirements that are generic to all tenants. Therefore, a multi-tenancy SaaS application is reliant upon an ability to be customized in order to be successful. Responding to distinctive needs of each customer and maintaining the key feature of developing SaaS application creates complexity in SaaS customization. This paper delves into some challenges related to SaaS customization, and then maps among these challenges in order to structure the problem and objective trees of SaaS customization. This paper may serve as a step towards reducing complexity in SaaS customization.
format Article
author Ali, Abdulrazzaq Qasem
Md Sultan, Abu Bakar
Abd Ghani, Abdul Azim
Zulzalil, Hazura
spellingShingle Ali, Abdulrazzaq Qasem
Md Sultan, Abu Bakar
Abd Ghani, Abdul Azim
Zulzalil, Hazura
Customization of software as a service application: problems and objectives
author_facet Ali, Abdulrazzaq Qasem
Md Sultan, Abu Bakar
Abd Ghani, Abdul Azim
Zulzalil, Hazura
author_sort Ali, Abdulrazzaq Qasem
title Customization of software as a service application: problems and objectives
title_short Customization of software as a service application: problems and objectives
title_full Customization of software as a service application: problems and objectives
title_fullStr Customization of software as a service application: problems and objectives
title_full_unstemmed Customization of software as a service application: problems and objectives
title_sort customization of software as a service application: problems and objectives
publisher Sandkrs
publishDate 2018
url http://psasir.upm.edu.my/id/eprint/72159/1/Customization%20of%20software%20as%20a%20service%20application.pdf
http://psasir.upm.edu.my/id/eprint/72159/
https://www.jcscm.net/cms/?action=showissue&volume=8&issue=3
_version_ 1662756482340356096
score 13.211869

Similar Items