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Impact propagation of human errors on software requirements volatility

Requirements volatility (RV) is one of the key risk sources in software development and maintenance projects because of the frequent changes made to the software. Human faults and errors are major factors contributing to requirement change in software development projects. As such, predicting requir...

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Main Authors: Askarinejadamiri, Zahra, Zulzallil, Hazura, Abd Ghani, Abdul Azim, Koh, Tieng Wei
Format: Article
Language:English
Published: The Science and Information Organization 2017
Online Access:http://psasir.upm.edu.my/id/eprint/62105/1/Impact%20propagation%20of%20human%20errors%20on%20software%20requirements%20volatility.pdf
http://psasir.upm.edu.my/id/eprint/62105/
https://thesai.org/Publications/ViewPaper?Volume=8&Issue=2&Code=IJACSA&SerialNo=30
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spelling my.upm.eprints.621052019-04-10T08:18:19Z http://psasir.upm.edu.my/id/eprint/62105/ Impact propagation of human errors on software requirements volatility Askarinejadamiri, Zahra Zulzallil, Hazura Abd Ghani, Abdul Azim Koh, Tieng Wei Requirements volatility (RV) is one of the key risk sources in software development and maintenance projects because of the frequent changes made to the software. Human faults and errors are major factors contributing to requirement change in software development projects. As such, predicting requirements volatility is a challenge to risk management in the software area. Previous studies only focused on certain aspects of the human error in this area. This study specifically identifies and analyses the impact of human errors on requirements gathering and requirements volatility. It proposes a model based on responses to a survey questionnaire administered to 215 participants who have experience in software requirement gathering. Exploratory factor analysis (EFA) and structural equation modelling (SEM) were used to analyse the correlation of human errors and requirement volatility. The results of the analysis confirm the correlation between human errors and RV. The results show that human actions have a higher impact on RV compared to human perception. The study provides insights into software management to understand socio-technical aspects of requirements volatility in order to control risk management. Human actions and perceptions respectively are a root cause contributing to human errors that lead to RV. The Science and Information Organization 2017 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/62105/1/Impact%20propagation%20of%20human%20errors%20on%20software%20requirements%20volatility.pdf Askarinejadamiri, Zahra and Zulzallil, Hazura and Abd Ghani, Abdul Azim and Koh, Tieng Wei (2017) Impact propagation of human errors on software requirements volatility. International Journal of Advanced Computer Science and Applications (IJACSA), 8 (2). 227 - 237. ISSN 2158-107X; ESSN: 2156-5570 https://thesai.org/Publications/ViewPaper?Volume=8&Issue=2&Code=IJACSA&SerialNo=30 10.14569/IJACSA.2017.080230
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description Requirements volatility (RV) is one of the key risk sources in software development and maintenance projects because of the frequent changes made to the software. Human faults and errors are major factors contributing to requirement change in software development projects. As such, predicting requirements volatility is a challenge to risk management in the software area. Previous studies only focused on certain aspects of the human error in this area. This study specifically identifies and analyses the impact of human errors on requirements gathering and requirements volatility. It proposes a model based on responses to a survey questionnaire administered to 215 participants who have experience in software requirement gathering. Exploratory factor analysis (EFA) and structural equation modelling (SEM) were used to analyse the correlation of human errors and requirement volatility. The results of the analysis confirm the correlation between human errors and RV. The results show that human actions have a higher impact on RV compared to human perception. The study provides insights into software management to understand socio-technical aspects of requirements volatility in order to control risk management. Human actions and perceptions respectively are a root cause contributing to human errors that lead to RV.
format Article
author Askarinejadamiri, Zahra
Zulzallil, Hazura
Abd Ghani, Abdul Azim
Koh, Tieng Wei
spellingShingle Askarinejadamiri, Zahra
Zulzallil, Hazura
Abd Ghani, Abdul Azim
Koh, Tieng Wei
Impact propagation of human errors on software requirements volatility
author_facet Askarinejadamiri, Zahra
Zulzallil, Hazura
Abd Ghani, Abdul Azim
Koh, Tieng Wei
author_sort Askarinejadamiri, Zahra
title Impact propagation of human errors on software requirements volatility
title_short Impact propagation of human errors on software requirements volatility
title_full Impact propagation of human errors on software requirements volatility
title_fullStr Impact propagation of human errors on software requirements volatility
title_full_unstemmed Impact propagation of human errors on software requirements volatility
title_sort impact propagation of human errors on software requirements volatility
publisher The Science and Information Organization
publishDate 2017
url http://psasir.upm.edu.my/id/eprint/62105/1/Impact%20propagation%20of%20human%20errors%20on%20software%20requirements%20volatility.pdf
http://psasir.upm.edu.my/id/eprint/62105/
https://thesai.org/Publications/ViewPaper?Volume=8&Issue=2&Code=IJACSA&SerialNo=30
_version_ 1643837671234076672
score 13.211869

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