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Critical issues across saas development: learning from experience

The cost-efficiency with which customers are able to use remote software resources can be reduced by maximizing the number of customers capable of accessing each instance of an application, a concept known as the Software as a Service (SaaS) model. Further to incorporating the general requirements o...

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Main Authors: Ali, Abdulrazzaq Qasem, Md Sultan, Abu Bakar, Abd Ghani, Abdul Azim, Zulzalil, Hazura
Format: Article
Language:English
Published: Institute of Research and Journals 2017
Online Access:http://psasir.upm.edu.my/id/eprint/61249/1/SAAS.pdf
http://psasir.upm.edu.my/id/eprint/61249/
https://www.researchgate.net/publication/334479652_in_Critical_Issues_Across_SAAS_Development_Learning_from_Experience_CRITICAL_ISSUES_ACROSS_SAAS_DEVELOPMENT_LEARNING_FROM_EXPERIENCE
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spelling my.upm.eprints.612492021-07-17T13:05:17Z http://psasir.upm.edu.my/id/eprint/61249/ Critical issues across saas development: learning from experience Ali, Abdulrazzaq Qasem Md Sultan, Abu Bakar Abd Ghani, Abdul Azim Zulzalil, Hazura The cost-efficiency with which customers are able to use remote software resources can be reduced by maximizing the number of customers capable of accessing each instance of an application, a concept known as the Software as a Service (SaaS) model. Further to incorporating the general requirements of cloud computing, it is essential that SaaS systems are designed to be scalable, customizable and able to support multiple tenants if their development is to succeed. In this paper, the process of developing one such application is described, which consider the requirements and features of SaaS. The prototyping as part of Waterfall methodology and Model View Controller (MVC) design pattern were employed to facilitate development process. From this experience, this paper aims to strengthen and broaden the understanding of issues that are critical to the development of SaaS. These issues are presented from different perspectives, i.e. the customizability, the scalability, and regarding the development methodology. Institute of Research and Journals 2017-09 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/61249/1/SAAS.pdf Ali, Abdulrazzaq Qasem and Md Sultan, Abu Bakar and Abd Ghani, Abdul Azim and Zulzalil, Hazura (2017) Critical issues across saas development: learning from experience. International Journal of Advances in Electronics and Computer Science, 4 (9). 69 - 74. ISSN 2394-2835 https://www.researchgate.net/publication/334479652_in_Critical_Issues_Across_SAAS_Development_Learning_from_Experience_CRITICAL_ISSUES_ACROSS_SAAS_DEVELOPMENT_LEARNING_FROM_EXPERIENCE
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description The cost-efficiency with which customers are able to use remote software resources can be reduced by maximizing the number of customers capable of accessing each instance of an application, a concept known as the Software as a Service (SaaS) model. Further to incorporating the general requirements of cloud computing, it is essential that SaaS systems are designed to be scalable, customizable and able to support multiple tenants if their development is to succeed. In this paper, the process of developing one such application is described, which consider the requirements and features of SaaS. The prototyping as part of Waterfall methodology and Model View Controller (MVC) design pattern were employed to facilitate development process. From this experience, this paper aims to strengthen and broaden the understanding of issues that are critical to the development of SaaS. These issues are presented from different perspectives, i.e. the customizability, the scalability, and regarding the development methodology.
format Article
author Ali, Abdulrazzaq Qasem
Md Sultan, Abu Bakar
Abd Ghani, Abdul Azim
Zulzalil, Hazura
spellingShingle Ali, Abdulrazzaq Qasem
Md Sultan, Abu Bakar
Abd Ghani, Abdul Azim
Zulzalil, Hazura
Critical issues across saas development: learning from experience
author_facet Ali, Abdulrazzaq Qasem
Md Sultan, Abu Bakar
Abd Ghani, Abdul Azim
Zulzalil, Hazura
author_sort Ali, Abdulrazzaq Qasem
title Critical issues across saas development: learning from experience
title_short Critical issues across saas development: learning from experience
title_full Critical issues across saas development: learning from experience
title_fullStr Critical issues across saas development: learning from experience
title_full_unstemmed Critical issues across saas development: learning from experience
title_sort critical issues across saas development: learning from experience
publisher Institute of Research and Journals
publishDate 2017
url http://psasir.upm.edu.my/id/eprint/61249/1/SAAS.pdf
http://psasir.upm.edu.my/id/eprint/61249/
https://www.researchgate.net/publication/334479652_in_Critical_Issues_Across_SAAS_Development_Learning_from_Experience_CRITICAL_ISSUES_ACROSS_SAAS_DEVELOPMENT_LEARNING_FROM_EXPERIENCE
_version_ 1706958774621700096
score 13.211869

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