Developing conceptual governance model for collaborative knowledge management system in public sector organisations

Nowadays most of the public sector organisations are implementing a knowledge management system (KMS) to assist the systematic creation and sharing of their knowledge resources. The recent technological needs, collaboration and cooperation among public sector organisations (PSO) serve a vital role i...

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Main Authors: Ali, Azlina, Nor, Rozi Nor Haizan, Abdullah, Rusli, Azmi Murad, Masrah Azrifah
Format: Article
Language:English
Published: Universiti Utara Malaysia Press 2016
Online Access:http://psasir.upm.edu.my/id/eprint/55481/1/Developing%20conceptual%20governance%20model%20for%20collaborative%20knowledge%20management%20system%20in%20public%20sector%20organisations.pdf
http://psasir.upm.edu.my/id/eprint/55481/
http://jict.uum.edu.my/index.php/previous-issues/149-1
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spelling my.upm.eprints.554812018-03-20T03:13:01Z http://psasir.upm.edu.my/id/eprint/55481/ Developing conceptual governance model for collaborative knowledge management system in public sector organisations Ali, Azlina Nor, Rozi Nor Haizan Abdullah, Rusli Azmi Murad, Masrah Azrifah Nowadays most of the public sector organisations are implementing a knowledge management system (KMS) to assist the systematic creation and sharing of their knowledge resources. The recent technological needs, collaboration and cooperation among public sector organisations (PSO) serve a vital role in the development of knowledge management systems (KMS). However, in order to establish a successful and standardised collaborative KMS amongst Malaysian PSO (MPSO), proper governance needs to be in place. The aim of this study is to identify governance components for collaborative KMS (CKMS). Accordingly, the journal articles published within the period 1998-2013 were identified and analysed. The articles were sourced mainly from Knowledge Management Research & Practice, Science Direct, Emerald, MIS Quarterly, as well as from some other academic databases. Keywords used during the literature search were “governance”, “knowledge management system”, “collaboration”, “collaborative knowledge management system”, “knowledge sharing” and “knowledge management governance”. Moreover, expert opinion from the public sector expert teams and academic experts was also acquired from several consultation sessions to ensure that the components obtained from the readings meet the requirements of KMS collaborations. Based on the analysis and consultation, a conceptual model for governance of CKMS is constructed. Universiti Utara Malaysia Press 2016 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/55481/1/Developing%20conceptual%20governance%20model%20for%20collaborative%20knowledge%20management%20system%20in%20public%20sector%20organisations.pdf Ali, Azlina and Nor, Rozi Nor Haizan and Abdullah, Rusli and Azmi Murad, Masrah Azrifah (2016) Developing conceptual governance model for collaborative knowledge management system in public sector organisations. Journal of Information and Communication Technology, 15 (2). pp. 171-191. ISSN 1675-414X; ESSN: 2180-3862 http://jict.uum.edu.my/index.php/previous-issues/149-1
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description Nowadays most of the public sector organisations are implementing a knowledge management system (KMS) to assist the systematic creation and sharing of their knowledge resources. The recent technological needs, collaboration and cooperation among public sector organisations (PSO) serve a vital role in the development of knowledge management systems (KMS). However, in order to establish a successful and standardised collaborative KMS amongst Malaysian PSO (MPSO), proper governance needs to be in place. The aim of this study is to identify governance components for collaborative KMS (CKMS). Accordingly, the journal articles published within the period 1998-2013 were identified and analysed. The articles were sourced mainly from Knowledge Management Research & Practice, Science Direct, Emerald, MIS Quarterly, as well as from some other academic databases. Keywords used during the literature search were “governance”, “knowledge management system”, “collaboration”, “collaborative knowledge management system”, “knowledge sharing” and “knowledge management governance”. Moreover, expert opinion from the public sector expert teams and academic experts was also acquired from several consultation sessions to ensure that the components obtained from the readings meet the requirements of KMS collaborations. Based on the analysis and consultation, a conceptual model for governance of CKMS is constructed.
format Article
author Ali, Azlina
Nor, Rozi Nor Haizan
Abdullah, Rusli
Azmi Murad, Masrah Azrifah
spellingShingle Ali, Azlina
Nor, Rozi Nor Haizan
Abdullah, Rusli
Azmi Murad, Masrah Azrifah
Developing conceptual governance model for collaborative knowledge management system in public sector organisations
author_facet Ali, Azlina
Nor, Rozi Nor Haizan
Abdullah, Rusli
Azmi Murad, Masrah Azrifah
author_sort Ali, Azlina
title Developing conceptual governance model for collaborative knowledge management system in public sector organisations
title_short Developing conceptual governance model for collaborative knowledge management system in public sector organisations
title_full Developing conceptual governance model for collaborative knowledge management system in public sector organisations
title_fullStr Developing conceptual governance model for collaborative knowledge management system in public sector organisations
title_full_unstemmed Developing conceptual governance model for collaborative knowledge management system in public sector organisations
title_sort developing conceptual governance model for collaborative knowledge management system in public sector organisations
publisher Universiti Utara Malaysia Press
publishDate 2016
url http://psasir.upm.edu.my/id/eprint/55481/1/Developing%20conceptual%20governance%20model%20for%20collaborative%20knowledge%20management%20system%20in%20public%20sector%20organisations.pdf
http://psasir.upm.edu.my/id/eprint/55481/
http://jict.uum.edu.my/index.php/previous-issues/149-1
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