Students’ expectations and perceptions on service quality of e-learning in a selected faculty of a public university in Malaysia
The main purpose of this quantitative research is to examine students’ expectations and perceptions on the service quality of e-learning in a selected faculty of a public university in Malaysia. Data for the research are collected through a survey on sixth semester undergraduate students in one of t...
Saved in:
Main Authors: | Li, Chen Yan, Asimiran, Soaib, Suyitno |
---|---|
Format: | Article |
Language: | English |
Published: |
Atlantis Press
2018
|
Online Access: | http://psasir.upm.edu.my/id/eprint/54379/1/Students%E2%80%99%20expectations%20and%20perceptions%20on%20service%20quality%20of%20e-learning%20in%20a%20selected%20faculty%20of%20a%20public%20university%20in%20Malaysia%20.pdf http://psasir.upm.edu.my/id/eprint/54379/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Consumers' Perceptions and Expectations of Service Quality in Selected Fast Food Restaurants
by: Arumugam, Nalini
Published: (2001) -
Service quality of facilities management based on users' expectation and perception in residential community
by: Li, Yimeng,
Published: (2013) -
Service quality of facilities management based on users’ expectation and perception in residential community
by: Li, Yimeng
Published: (2013) -
Relationship between perceived organizational support and organizational citizenship behaviour of academic staff at selected faculty in a Malaysian public research university
by: Hassan, Roshafiza, et al.
Published: (2019) -
Expectation and perception of postgraduate students for service quality in UTM
by: Mohamad Tahar, Effaziela
Published: (2008)