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Implementation Of An Electronic Quality Management System Of A Manufacturing Company

Most of the International Organization for Standardization (ISO) certified Small and Medium Industries (SMI) in manufacturing industry are using manual quality management system, which is paper intensive, to manage their quality and productivity records. Numerous problems occur when managing ISO by...

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Main Author: Kamal Bashah, Nagur Aziz
Format: Thesis
Language:English
English
Published: 2005
Online Access:http://psasir.upm.edu.my/id/eprint/5134/1/FK_2005_37.pdf
http://psasir.upm.edu.my/id/eprint/5134/
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spelling my.upm.eprints.51342013-05-27T07:20:38Z http://psasir.upm.edu.my/id/eprint/5134/ Implementation Of An Electronic Quality Management System Of A Manufacturing Company Kamal Bashah, Nagur Aziz Most of the International Organization for Standardization (ISO) certified Small and Medium Industries (SMI) in manufacturing industry are using manual quality management system, which is paper intensive, to manage their quality and productivity records. Numerous problems occur when managing ISO by manual methods. Among repeated problems are lost of documents, long time for document approval, space required for document storage and considerable time taken for document searching. This project describes the features of the Electronic Quality Management System (e-QMS) including standardization requirements, automation tools being used and documentation methods practised in a manufacturing company in Malaysia. The objective of this project is to study the effectiveness of e-QMS implementation strategies in a manufacturing company.e-QMS is concerned with use of the internet and electronic business (e-business) technologies in companies for quality management system. It covers all aspects of business; sales, marketing, customer service, new product development, procurement, supplier relationships, logistics, manufacturing, production and strategy development. The e-QMS can be measured in term of paper consumption, productivity, document approvals lead time, reduction of reject parts and average time taken to search documents. The e-QMS minimized document approval cycle time (0.6 minutes by electronic mail compared to 3.9 minutes by manual method) by sending notification to document approver via email, minimized document lost as all submitted document are electronically tracked and recorded. The document search engine greatly reduced document search time by 2.3 times compared to manual. That will be able to locate the requirements need quickly, minimizing lost opportunities while maximizing productivity. The number of part rejects reflects the productivity capability. Significant improvements in time-to-market, product quality, and productivity have been realized without compromising engineering, manufacturing or configuration management needs. 2005 Thesis NonPeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/5134/1/FK_2005_37.pdf Kamal Bashah, Nagur Aziz (2005) Implementation Of An Electronic Quality Management System Of A Manufacturing Company. Masters thesis, Universiti Putra Malaysia. English
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
English
description Most of the International Organization for Standardization (ISO) certified Small and Medium Industries (SMI) in manufacturing industry are using manual quality management system, which is paper intensive, to manage their quality and productivity records. Numerous problems occur when managing ISO by manual methods. Among repeated problems are lost of documents, long time for document approval, space required for document storage and considerable time taken for document searching. This project describes the features of the Electronic Quality Management System (e-QMS) including standardization requirements, automation tools being used and documentation methods practised in a manufacturing company in Malaysia. The objective of this project is to study the effectiveness of e-QMS implementation strategies in a manufacturing company.e-QMS is concerned with use of the internet and electronic business (e-business) technologies in companies for quality management system. It covers all aspects of business; sales, marketing, customer service, new product development, procurement, supplier relationships, logistics, manufacturing, production and strategy development. The e-QMS can be measured in term of paper consumption, productivity, document approvals lead time, reduction of reject parts and average time taken to search documents. The e-QMS minimized document approval cycle time (0.6 minutes by electronic mail compared to 3.9 minutes by manual method) by sending notification to document approver via email, minimized document lost as all submitted document are electronically tracked and recorded. The document search engine greatly reduced document search time by 2.3 times compared to manual. That will be able to locate the requirements need quickly, minimizing lost opportunities while maximizing productivity. The number of part rejects reflects the productivity capability. Significant improvements in time-to-market, product quality, and productivity have been realized without compromising engineering, manufacturing or configuration management needs.
format Thesis
author Kamal Bashah, Nagur Aziz
spellingShingle Kamal Bashah, Nagur Aziz
Implementation Of An Electronic Quality Management System Of A Manufacturing Company
author_facet Kamal Bashah, Nagur Aziz
author_sort Kamal Bashah, Nagur Aziz
title Implementation Of An Electronic Quality Management System Of A Manufacturing Company
title_short Implementation Of An Electronic Quality Management System Of A Manufacturing Company
title_full Implementation Of An Electronic Quality Management System Of A Manufacturing Company
title_fullStr Implementation Of An Electronic Quality Management System Of A Manufacturing Company
title_full_unstemmed Implementation Of An Electronic Quality Management System Of A Manufacturing Company
title_sort implementation of an electronic quality management system of a manufacturing company
publishDate 2005
url http://psasir.upm.edu.my/id/eprint/5134/1/FK_2005_37.pdf
http://psasir.upm.edu.my/id/eprint/5134/
_version_ 1643823100325789696
score 13.211869

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