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Best manufacturing practices in Malaysian small and medium enterprises

Facing increased competitive pressures due to globalisation and increased quality requirements from their customers, small and medium-sized manufacturers must increase their productivity and their competitiveness in order to survive and prosper. Companies can gain competitiveness by increasing the p...

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Main Author: Anuar, Afdiman
Format: Thesis
Language:English
Published: 2009
Online Access:http://psasir.upm.edu.my/id/eprint/51064/1/FK%202008%2080RR.pdf
http://psasir.upm.edu.my/id/eprint/51064/
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spelling my.upm.eprints.510642017-05-03T08:48:58Z http://psasir.upm.edu.my/id/eprint/51064/ Best manufacturing practices in Malaysian small and medium enterprises Anuar, Afdiman Facing increased competitive pressures due to globalisation and increased quality requirements from their customers, small and medium-sized manufacturers must increase their productivity and their competitiveness in order to survive and prosper. Companies can gain competitiveness by increasing the productivity of manufacturing operation and fulfilling the changing needs of customers and employees. Thus, it is important to identify and analyze the practices that are currently being implemented by the manufacturing companies nowadays. A study was conducted to identify the manufacturing practices of the SMEs in Malaysia. The current level of best manufacturing practices in Malaysian ISO certified SMEs and the relationship between manufacturing practices and performance were investigated. A questionnaire-based survey was conducted on 270 ISO9000 certified manufacturing SMEs. Based on an extensive search of literature on performance requirements, eight areas were identified. Thus, the questionnaire was designed consisting of the eight areas which are management, human resources development, technology and product innovation, marketing strategy, quality, production process, supply chain management, and customer focus. A total of 60 respondents were received at 22.2% response rate. Based on a 5-Likert scale which indicate best practices, the results showed that among the eight areas, customer focus is the most important area with the highest mean of 4.16, followed by quality (3.92), management (3.78), supply chain management (3.56), human resource development (3.27), marketing strategy (3.05), production process (3.02), and technology and product innovation with a score of 2.95. The results showed that level of best manufacturing practices can be improved further especially in the area of technology and product innovation. Pearson correlation and stepwise regression were used to test the hypotheses that have been developed. The Pearson correlation results indicated that almost all the benchmarking areas and performance were statistically significant. The regression analysis results showed that each of the benchmarking areas were statistically significant with performance. However, based on stepwise regression, the best regression model obtained was Y = – 1.885 +1.065X1 + 0.467X2 – 0.299X3 + 0.282X4 with R2 = 0.853 where X1 = customer focus, X2 = supply chain management, X3 = quality and X4 = marketing strategy. The negative coefficient showed by quality in the regression model suggested that there are confounding effects and other complex relationship exists among the variables. The project has determined the current level of best manufacturing practices in some Malaysian ISO certified Small and Medium Enterprises (SMEs) and identified the areas affecting the companies’ performance. The results can be used by the SMEs to further improve their manufacturing practices in various area. 2009-01 Thesis NonPeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/51064/1/FK%202008%2080RR.pdf Anuar, Afdiman (2009) Best manufacturing practices in Malaysian small and medium enterprises. Masters thesis, Universiti Putra Malaysia.
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description Facing increased competitive pressures due to globalisation and increased quality requirements from their customers, small and medium-sized manufacturers must increase their productivity and their competitiveness in order to survive and prosper. Companies can gain competitiveness by increasing the productivity of manufacturing operation and fulfilling the changing needs of customers and employees. Thus, it is important to identify and analyze the practices that are currently being implemented by the manufacturing companies nowadays. A study was conducted to identify the manufacturing practices of the SMEs in Malaysia. The current level of best manufacturing practices in Malaysian ISO certified SMEs and the relationship between manufacturing practices and performance were investigated. A questionnaire-based survey was conducted on 270 ISO9000 certified manufacturing SMEs. Based on an extensive search of literature on performance requirements, eight areas were identified. Thus, the questionnaire was designed consisting of the eight areas which are management, human resources development, technology and product innovation, marketing strategy, quality, production process, supply chain management, and customer focus. A total of 60 respondents were received at 22.2% response rate. Based on a 5-Likert scale which indicate best practices, the results showed that among the eight areas, customer focus is the most important area with the highest mean of 4.16, followed by quality (3.92), management (3.78), supply chain management (3.56), human resource development (3.27), marketing strategy (3.05), production process (3.02), and technology and product innovation with a score of 2.95. The results showed that level of best manufacturing practices can be improved further especially in the area of technology and product innovation. Pearson correlation and stepwise regression were used to test the hypotheses that have been developed. The Pearson correlation results indicated that almost all the benchmarking areas and performance were statistically significant. The regression analysis results showed that each of the benchmarking areas were statistically significant with performance. However, based on stepwise regression, the best regression model obtained was Y = – 1.885 +1.065X1 + 0.467X2 – 0.299X3 + 0.282X4 with R2 = 0.853 where X1 = customer focus, X2 = supply chain management, X3 = quality and X4 = marketing strategy. The negative coefficient showed by quality in the regression model suggested that there are confounding effects and other complex relationship exists among the variables. The project has determined the current level of best manufacturing practices in some Malaysian ISO certified Small and Medium Enterprises (SMEs) and identified the areas affecting the companies’ performance. The results can be used by the SMEs to further improve their manufacturing practices in various area.
format Thesis
author Anuar, Afdiman
spellingShingle Anuar, Afdiman
Best manufacturing practices in Malaysian small and medium enterprises
author_facet Anuar, Afdiman
author_sort Anuar, Afdiman
title Best manufacturing practices in Malaysian small and medium enterprises
title_short Best manufacturing practices in Malaysian small and medium enterprises
title_full Best manufacturing practices in Malaysian small and medium enterprises
title_fullStr Best manufacturing practices in Malaysian small and medium enterprises
title_full_unstemmed Best manufacturing practices in Malaysian small and medium enterprises
title_sort best manufacturing practices in malaysian small and medium enterprises
publishDate 2009
url http://psasir.upm.edu.my/id/eprint/51064/1/FK%202008%2080RR.pdf
http://psasir.upm.edu.my/id/eprint/51064/
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score 13.211869

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