Development of a decision model for selecting action plans in EFQM
In a progressively turbulent and competitive business environment, numerous organizations adopt the total quality management (TQM) approach to endeavor for business excellence; in this sense total quality management (TQM) and excellence frameworks play vital roles in organizational successes and sus...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
IEEE
2013
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| Online Access: | http://psasir.upm.edu.my/id/eprint/44884/1/Development%20of%20a%20decision%20model%20for%20selecting%20action%20plans%20in%20EFQM.pdf http://psasir.upm.edu.my/id/eprint/44884/ https://ieeexplore.ieee.org/document/6761407/ |
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