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Product compliance performance of Malaysian electrical and electronics manufacturing sector

The study aims to investigate the quality improvement practices of Malaysian Electrical and Electronics manufacturers and differences may exist between them. Based on the findings, a proposed set of guidelines for Product Certification Scheme was established. Based on SIRIM QAS’s findings on compli...

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Main Author: Sabran, Muhamad Kamal
Format: Thesis
Language:English
Published: 2012
Online Access:http://psasir.upm.edu.my/id/eprint/43370/1/FK%202012%2027R.pdf
http://psasir.upm.edu.my/id/eprint/43370/
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spelling my.upm.eprints.433702016-07-13T04:33:22Z http://psasir.upm.edu.my/id/eprint/43370/ Product compliance performance of Malaysian electrical and electronics manufacturing sector Sabran, Muhamad Kamal The study aims to investigate the quality improvement practices of Malaysian Electrical and Electronics manufacturers and differences may exist between them. Based on the findings, a proposed set of guidelines for Product Certification Scheme was established. Based on SIRIM QAS’s findings on compliance to product standard, the sampled manufacturers showed an increment in their failure rate. The gradual increment in the failure rate seems to indicate the alarming issue which concerns the manufacturers’quality practices. The objectives of this study is to investigate the influence of the quality improvement practices among Malaysian Electrical and Electronics manufacturers on their compliance performance. The differences between manufacturers were used as a guide to develop certification guidelines. A quantitative research method which involved the distribution of a set of questionnaire was used in the study. The findings have revealed that there tend to be a similar trend in the current quality improvement practice of the selected Electrical and Electronics manufacturers. ‘Process Management’ was selected to be the ‘most preferred’ quality improvement practice. ‘Process Control’ was the least preferred quality improvement practice. The relevant findings which furnished the details to complete the existing requirements were obtained by investigating the significant difference between the groups of manufacturers. From the findings, three aspects of quality improvement practice were found to be significantly different and they are Process Control (significant at alpha value 0.044), Customer Involvement (significant at alpha value 0.045) and Interfunctional Design Process (significant at alpha value 0.034). The present study’s findings were used to develop the Product Certification Guidelines for Product Certification Scheme. This guidelines will benefit local manufacturers to develop their procedure to comply with Product Certification Scheme especially to companies without ISO 9001 certified. This guidelines has pointed out all the three areas that manufacturer should pay attention to; quality system, product design, process control and quality control. Briefly, this guidelines is very useful for the manufacturer in order to satisfy regulatory requirements and customers expectation in terms of product quality and safety. 2012-07 Thesis NonPeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/43370/1/FK%202012%2027R.pdf Sabran, Muhamad Kamal (2012) Product compliance performance of Malaysian electrical and electronics manufacturing sector. Masters thesis, Universiti Putra Malaysia.
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description The study aims to investigate the quality improvement practices of Malaysian Electrical and Electronics manufacturers and differences may exist between them. Based on the findings, a proposed set of guidelines for Product Certification Scheme was established. Based on SIRIM QAS’s findings on compliance to product standard, the sampled manufacturers showed an increment in their failure rate. The gradual increment in the failure rate seems to indicate the alarming issue which concerns the manufacturers’quality practices. The objectives of this study is to investigate the influence of the quality improvement practices among Malaysian Electrical and Electronics manufacturers on their compliance performance. The differences between manufacturers were used as a guide to develop certification guidelines. A quantitative research method which involved the distribution of a set of questionnaire was used in the study. The findings have revealed that there tend to be a similar trend in the current quality improvement practice of the selected Electrical and Electronics manufacturers. ‘Process Management’ was selected to be the ‘most preferred’ quality improvement practice. ‘Process Control’ was the least preferred quality improvement practice. The relevant findings which furnished the details to complete the existing requirements were obtained by investigating the significant difference between the groups of manufacturers. From the findings, three aspects of quality improvement practice were found to be significantly different and they are Process Control (significant at alpha value 0.044), Customer Involvement (significant at alpha value 0.045) and Interfunctional Design Process (significant at alpha value 0.034). The present study’s findings were used to develop the Product Certification Guidelines for Product Certification Scheme. This guidelines will benefit local manufacturers to develop their procedure to comply with Product Certification Scheme especially to companies without ISO 9001 certified. This guidelines has pointed out all the three areas that manufacturer should pay attention to; quality system, product design, process control and quality control. Briefly, this guidelines is very useful for the manufacturer in order to satisfy regulatory requirements and customers expectation in terms of product quality and safety.
format Thesis
author Sabran, Muhamad Kamal
spellingShingle Sabran, Muhamad Kamal
Product compliance performance of Malaysian electrical and electronics manufacturing sector
author_facet Sabran, Muhamad Kamal
author_sort Sabran, Muhamad Kamal
title Product compliance performance of Malaysian electrical and electronics manufacturing sector
title_short Product compliance performance of Malaysian electrical and electronics manufacturing sector
title_full Product compliance performance of Malaysian electrical and electronics manufacturing sector
title_fullStr Product compliance performance of Malaysian electrical and electronics manufacturing sector
title_full_unstemmed Product compliance performance of Malaysian electrical and electronics manufacturing sector
title_sort product compliance performance of malaysian electrical and electronics manufacturing sector
publishDate 2012
url http://psasir.upm.edu.my/id/eprint/43370/1/FK%202012%2027R.pdf
http://psasir.upm.edu.my/id/eprint/43370/
_version_ 1643833546465345536
score 13.211869

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