Efficiency measurement of a Malaysian hotel chain using DEA
Efficiency evaluation has become an important improvement tool for hotels to sustain in today’s highly competitive environment. This study used DEA approach to evaluate the relative efficiency of a Malaysian hotel chain during the period of 2004 to 2008 in terms of Total Factor Productivity (TFP) ch...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Putra Malaysia Press
2011
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| Online Access: | http://psasir.upm.edu.my/id/eprint/40611/1/Efficiency%20measurement%20of%20a%20Malaysian%20hotel%20chain%20using%20DEA.pdf http://psasir.upm.edu.my/id/eprint/40611/ http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2019%20(1)%20Mar.%202011/%2315%20Pg%20131-143.pdf |
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