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Service attributes of Graduate Research Students needs in a Malaysian University.

Issues of graduate studies have been studied and debated worldwide in the face of a changing higher education landscape. There are various stakeholders in the graduate process of study and inquiry, including the wider macro socio-economic environment, the micro institutional and departmental enviro...

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Main Authors: Ismail, Affero, Zainal Abiddin, Norhasni
Format: Article
Language:English
English
Published: Journal of International Social Research 2009
Online Access:http://psasir.upm.edu.my/id/eprint/16679/1/Service%20attributes%20of%20Graduate%20Research%20Students%20needs%20in%20a%20Malaysian%20University.pdf
http://psasir.upm.edu.my/id/eprint/16679/
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spelling my.upm.eprints.166792015-09-30T02:14:12Z http://psasir.upm.edu.my/id/eprint/16679/ Service attributes of Graduate Research Students needs in a Malaysian University. Ismail, Affero Zainal Abiddin, Norhasni Issues of graduate studies have been studied and debated worldwide in the face of a changing higher education landscape. There are various stakeholders in the graduate process of study and inquiry, including the wider macro socio-economic environment, the micro institutional and departmental environment, as well as the individual student. Students need information and support to cope in balancing the demands of the different environments. This paper is mainly focusing on graduate research students’ needs in terms of information and services. Questionnaire was administered to graduate research students in a Malaysian public university. 184 (53.96%) sets of questionnaires were successfully returned from 341. Students’ responses in terms of information and services were reported. The study revealed that the information and services in this university was moderate from students’ perspective. Their needs and expectations were also being sourced. The results obtained show that graduate students’ needs extend beyond the mere informative basics. Suggestions were made on how the students’ stated needs can be used in the enhancement of an effective resource. As an educational institution, they may need to consider various ways in which these needs can be met. Students have different needs at the different level of graduate studies. The learning that takes place during graduate studies is a maturing process. Thus, effective resources are required in order to enhance the graduate process. Journal of International Social Research 2009 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/16679/1/Service%20attributes%20of%20Graduate%20Research%20Students%20needs%20in%20a%20Malaysian%20University.pdf Ismail, Affero and Zainal Abiddin, Norhasni (2009) Service attributes of Graduate Research Students needs in a Malaysian University. Journal of International Social Research, 2 (6). pp. 323-338. ISSN 1307-9581 English
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
English
description Issues of graduate studies have been studied and debated worldwide in the face of a changing higher education landscape. There are various stakeholders in the graduate process of study and inquiry, including the wider macro socio-economic environment, the micro institutional and departmental environment, as well as the individual student. Students need information and support to cope in balancing the demands of the different environments. This paper is mainly focusing on graduate research students’ needs in terms of information and services. Questionnaire was administered to graduate research students in a Malaysian public university. 184 (53.96%) sets of questionnaires were successfully returned from 341. Students’ responses in terms of information and services were reported. The study revealed that the information and services in this university was moderate from students’ perspective. Their needs and expectations were also being sourced. The results obtained show that graduate students’ needs extend beyond the mere informative basics. Suggestions were made on how the students’ stated needs can be used in the enhancement of an effective resource. As an educational institution, they may need to consider various ways in which these needs can be met. Students have different needs at the different level of graduate studies. The learning that takes place during graduate studies is a maturing process. Thus, effective resources are required in order to enhance the graduate process.
format Article
author Ismail, Affero
Zainal Abiddin, Norhasni
spellingShingle Ismail, Affero
Zainal Abiddin, Norhasni
Service attributes of Graduate Research Students needs in a Malaysian University.
author_facet Ismail, Affero
Zainal Abiddin, Norhasni
author_sort Ismail, Affero
title Service attributes of Graduate Research Students needs in a Malaysian University.
title_short Service attributes of Graduate Research Students needs in a Malaysian University.
title_full Service attributes of Graduate Research Students needs in a Malaysian University.
title_fullStr Service attributes of Graduate Research Students needs in a Malaysian University.
title_full_unstemmed Service attributes of Graduate Research Students needs in a Malaysian University.
title_sort service attributes of graduate research students needs in a malaysian university.
publisher Journal of International Social Research
publishDate 2009
url http://psasir.upm.edu.my/id/eprint/16679/1/Service%20attributes%20of%20Graduate%20Research%20Students%20needs%20in%20a%20Malaysian%20University.pdf
http://psasir.upm.edu.my/id/eprint/16679/
_version_ 1643826285903872000
score 13.211869

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