Cover Image

Foodservice hygiene factors — the consumer perspective.

Food safety is important to today’s food industry operators as consumers have become increasingly concerned about risks related to food. Unlike foodservice operators or health inspectors, consumers can only rely on the visible cues, particularly those associated with food hygiene to judge the leve...

Full description

Saved in:
Bibliographic Details
Main Authors: Ungku Zainal Abidin, Ungku Fatimah, Boo, Huey Chern, Sambasivan, Murali, Salleh, Rosli
Format: Article
Language:English
English
Published: Elsevier 2011
Online Access:http://psasir.upm.edu.my/id/eprint/16544/1/Foodservice%20hygiene%20factors.pdf
http://psasir.upm.edu.my/id/eprint/16544/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.upm.eprints.16544
record_format eprints
spelling my.upm.eprints.165442015-10-07T02:24:24Z http://psasir.upm.edu.my/id/eprint/16544/ Foodservice hygiene factors — the consumer perspective. Ungku Zainal Abidin, Ungku Fatimah Boo, Huey Chern Sambasivan, Murali Salleh, Rosli Food safety is important to today’s food industry operators as consumers have become increasingly concerned about risks related to food. Unlike foodservice operators or health inspectors, consumers can only rely on the visible cues, particularly those associated with food hygiene to judge the level of food safety in eating establishments. While previous research highlighted the influence of foodservice hygiene perception on consumer dining out decision, study examining the constructs of food safety cues that consumers employed is scant. This research aims to bridge the gap by exploring the topic from the consumer perspective. Results indicate that foodservice hygiene is one of the top three considerations when consumers select a dining place. Results of confirmatory factor analysis reveal a four-factor model encompasses staff and handling, food and location, premise and practices, and scent aspects. Further substantiation in different settings is needed for generalization purpose. Elsevier 2011 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/16544/1/Foodservice%20hygiene%20factors.pdf Ungku Zainal Abidin, Ungku Fatimah and Boo, Huey Chern and Sambasivan, Murali and Salleh, Rosli (2011) Foodservice hygiene factors — the consumer perspective. International Journal of Hospitality Management, 30 (1). pp. 38-45. ISSN 0278-4319; ESSN: 1873-4693 10.1016/j.ijhm.2010.04.001 English
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
English
description Food safety is important to today’s food industry operators as consumers have become increasingly concerned about risks related to food. Unlike foodservice operators or health inspectors, consumers can only rely on the visible cues, particularly those associated with food hygiene to judge the level of food safety in eating establishments. While previous research highlighted the influence of foodservice hygiene perception on consumer dining out decision, study examining the constructs of food safety cues that consumers employed is scant. This research aims to bridge the gap by exploring the topic from the consumer perspective. Results indicate that foodservice hygiene is one of the top three considerations when consumers select a dining place. Results of confirmatory factor analysis reveal a four-factor model encompasses staff and handling, food and location, premise and practices, and scent aspects. Further substantiation in different settings is needed for generalization purpose.
format Article
author Ungku Zainal Abidin, Ungku Fatimah
Boo, Huey Chern
Sambasivan, Murali
Salleh, Rosli
spellingShingle Ungku Zainal Abidin, Ungku Fatimah
Boo, Huey Chern
Sambasivan, Murali
Salleh, Rosli
Foodservice hygiene factors — the consumer perspective.
author_facet Ungku Zainal Abidin, Ungku Fatimah
Boo, Huey Chern
Sambasivan, Murali
Salleh, Rosli
author_sort Ungku Zainal Abidin, Ungku Fatimah
title Foodservice hygiene factors — the consumer perspective.
title_short Foodservice hygiene factors — the consumer perspective.
title_full Foodservice hygiene factors — the consumer perspective.
title_fullStr Foodservice hygiene factors — the consumer perspective.
title_full_unstemmed Foodservice hygiene factors — the consumer perspective.
title_sort foodservice hygiene factors — the consumer perspective.
publisher Elsevier
publishDate 2011
url http://psasir.upm.edu.my/id/eprint/16544/1/Foodservice%20hygiene%20factors.pdf
http://psasir.upm.edu.my/id/eprint/16544/
_version_ 1643826245048205312
score 13.211869

Similar Items