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Knowledge management and usability model for knowledge management system.

Many studies and works have been done to produce a Knowledge Management System (KMS) in which employees of any organization can access the organization’s sources of information and solutions. However, there is still no standard knowledge measurement and usability model that can assist KMS user to s...

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Main Authors: Hashim, Nafaizatulnaniah, Md Sultan, Abu Bakar
Format: Article
Language:English
English
Published: Canadian Center of Science and Education (CCSE) 2009
Online Access:http://psasir.upm.edu.my/id/eprint/15397/1/Knowledge%20management%20and%20usability%20model%20for%20knowledge%20management%20system.pdf
http://psasir.upm.edu.my/id/eprint/15397/
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spelling my.upm.eprints.153972015-09-15T06:44:23Z http://psasir.upm.edu.my/id/eprint/15397/ Knowledge management and usability model for knowledge management system. Hashim, Nafaizatulnaniah Md Sultan, Abu Bakar Many studies and works have been done to produce a Knowledge Management System (KMS) in which employees of any organization can access the organization’s sources of information and solutions. However, there is still no standard knowledge measurement and usability model that can assist KMS user to select or evaluate the appropriate KMS. The aim of this paper is to analyze how the ISO Consolidated Usability Model suggested by Abran, Khelifi, Suryn and Seffah can be used in measuring knowledge and evaluating usability for any Knowledge Management System. The methodology used is a user-satisfaction questionnaire de veloped based on the ISO Consolidated Usability Model. Canadian Center of Science and Education (CCSE) 2009 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/15397/1/Knowledge%20management%20and%20usability%20model%20for%20knowledge%20management%20system.pdf Hashim, Nafaizatulnaniah and Md Sultan, Abu Bakar (2009) Knowledge management and usability model for knowledge management system. Computer and Information Science, 2 (3). p. 10. ISSN 1913-8989 English
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
English
description Many studies and works have been done to produce a Knowledge Management System (KMS) in which employees of any organization can access the organization’s sources of information and solutions. However, there is still no standard knowledge measurement and usability model that can assist KMS user to select or evaluate the appropriate KMS. The aim of this paper is to analyze how the ISO Consolidated Usability Model suggested by Abran, Khelifi, Suryn and Seffah can be used in measuring knowledge and evaluating usability for any Knowledge Management System. The methodology used is a user-satisfaction questionnaire de veloped based on the ISO Consolidated Usability Model.
format Article
author Hashim, Nafaizatulnaniah
Md Sultan, Abu Bakar
spellingShingle Hashim, Nafaizatulnaniah
Md Sultan, Abu Bakar
Knowledge management and usability model for knowledge management system.
author_facet Hashim, Nafaizatulnaniah
Md Sultan, Abu Bakar
author_sort Hashim, Nafaizatulnaniah
title Knowledge management and usability model for knowledge management system.
title_short Knowledge management and usability model for knowledge management system.
title_full Knowledge management and usability model for knowledge management system.
title_fullStr Knowledge management and usability model for knowledge management system.
title_full_unstemmed Knowledge management and usability model for knowledge management system.
title_sort knowledge management and usability model for knowledge management system.
publisher Canadian Center of Science and Education (CCSE)
publishDate 2009
url http://psasir.upm.edu.my/id/eprint/15397/1/Knowledge%20management%20and%20usability%20model%20for%20knowledge%20management%20system.pdf
http://psasir.upm.edu.my/id/eprint/15397/
_version_ 1643825922435973120
score 13.211869

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