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An analyis of internal communication factors influencing the implementation of business process reengineering (BPR) in the bank

This research focuses on the factors that affect the successful implementation of BPR in the ACB bank in Malaysia. The real name of the bank had been disguised. The views and perceptions of employees of the bank are presented in the form of data gathered through questionnaires. Information concernin...

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Main Author: Ali, Mass Hareeza
Format: Article
Language:English
Published: 2009
Online Access:http://psasir.upm.edu.my/id/eprint/13010/1/An%20analyis%20of%20internal%20communication%20factors%20influencing%20the%20implementation%20of%20business%20process%20reengineering%20%28BPR%29%20in%20the%20bank.pdf
http://psasir.upm.edu.my/id/eprint/13010/
http://www.hraljournal.com/Page/previous_V5-2.htm
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spelling my.upm.eprints.130102016-01-26T01:34:34Z http://psasir.upm.edu.my/id/eprint/13010/ An analyis of internal communication factors influencing the implementation of business process reengineering (BPR) in the bank Ali, Mass Hareeza This research focuses on the factors that affect the successful implementation of BPR in the ACB bank in Malaysia. The real name of the bank had been disguised. The views and perceptions of employees of the bank are presented in the form of data gathered through questionnaires. Information concerning particular aspects of bank procedure was also included. Factor concern is on internal communication in the organization particularly the bank. This study will analyze the importance of all stated are a within internal communication factors in implementation of BPR in the participated bank in Malaysia. Results from the research were expected to contribute new information in the development criteria and things need to be concerned of any changes within the internal communication in Malaysian banking sector. 2009-12 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/13010/1/An%20analyis%20of%20internal%20communication%20factors%20influencing%20the%20implementation%20of%20business%20process%20reengineering%20%28BPR%29%20in%20the%20bank.pdf Ali, Mass Hareeza (2009) An analyis of internal communication factors influencing the implementation of business process reengineering (BPR) in the bank. The Journal of Human Resource and Adult Learning, 5 (2). pp. 19-28. ISSN 1817-2105 http://www.hraljournal.com/Page/previous_V5-2.htm
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description This research focuses on the factors that affect the successful implementation of BPR in the ACB bank in Malaysia. The real name of the bank had been disguised. The views and perceptions of employees of the bank are presented in the form of data gathered through questionnaires. Information concerning particular aspects of bank procedure was also included. Factor concern is on internal communication in the organization particularly the bank. This study will analyze the importance of all stated are a within internal communication factors in implementation of BPR in the participated bank in Malaysia. Results from the research were expected to contribute new information in the development criteria and things need to be concerned of any changes within the internal communication in Malaysian banking sector.
format Article
author Ali, Mass Hareeza
spellingShingle Ali, Mass Hareeza
An analyis of internal communication factors influencing the implementation of business process reengineering (BPR) in the bank
author_facet Ali, Mass Hareeza
author_sort Ali, Mass Hareeza
title An analyis of internal communication factors influencing the implementation of business process reengineering (BPR) in the bank
title_short An analyis of internal communication factors influencing the implementation of business process reengineering (BPR) in the bank
title_full An analyis of internal communication factors influencing the implementation of business process reengineering (BPR) in the bank
title_fullStr An analyis of internal communication factors influencing the implementation of business process reengineering (BPR) in the bank
title_full_unstemmed An analyis of internal communication factors influencing the implementation of business process reengineering (BPR) in the bank
title_sort analyis of internal communication factors influencing the implementation of business process reengineering (bpr) in the bank
publishDate 2009
url http://psasir.upm.edu.my/id/eprint/13010/1/An%20analyis%20of%20internal%20communication%20factors%20influencing%20the%20implementation%20of%20business%20process%20reengineering%20%28BPR%29%20in%20the%20bank.pdf
http://psasir.upm.edu.my/id/eprint/13010/
http://www.hraljournal.com/Page/previous_V5-2.htm
_version_ 1643825201463427072
score 13.211869

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