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Crucial competencies for crisis management: the importance of middle leaders’ conceptual skills in navigating turbulent times

In the contemporary landscape characterized by volatility, uncertainty, complexity, and ambiguity (VUCA), crises can arise, placing organizations at risk. To prevent such failures, organizations must have capable leaders who possess the necessary crisis management competencies to handle such situati...

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Main Authors: Mohd Ariffin, Juliza Adira, Md Rami, Ahmad Aizuddin, Muhamad Nasharudin, Nurfazreen Aina, Zaremohzzabieh, Zeinab
Format: Article
Language:English
Published: Routledge 2024
Online Access:http://psasir.upm.edu.my/id/eprint/113336/1/113336.pdf
http://psasir.upm.edu.my/id/eprint/113336/
https://www.tandfonline.com/doi/full/10.1080/13603124.2024.2387551
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spelling my.upm.eprints.1133362024-11-19T08:37:03Z http://psasir.upm.edu.my/id/eprint/113336/ Crucial competencies for crisis management: the importance of middle leaders’ conceptual skills in navigating turbulent times Mohd Ariffin, Juliza Adira Md Rami, Ahmad Aizuddin Muhamad Nasharudin, Nurfazreen Aina Zaremohzzabieh, Zeinab In the contemporary landscape characterized by volatility, uncertainty, complexity, and ambiguity (VUCA), crises can arise, placing organizations at risk. To prevent such failures, organizations must have capable leaders who possess the necessary crisis management competencies to handle such situations. Effective crisis management involves four crucial competencies: improvisation skills, analytical thinking skills, strategic planning skills, and change management skills. This study purposes to evaluate the essential leadership competencies required for effective crisis management, with a specific focus on conceptual competencies among middle leaders in Malaysia’s Ministry of Education (MOE). Utilizing the Fuzzy Delphi Method (FDM), this research seeks to obtain expert consensus on the most critical competencies required for effective crisis management. An instrument containing a list of conceptual competencies was presented to a diverse panel of 15 experts, including those with expertise in crisis management and education. The four elements tested surpassed the required conditions set in FDM. The defuzzification process also rearranged all the elements. In conclusion, this study successfully identified four crisis management competencies that are crucial for middle leaders in educational organizations. The study’s findings have benefits for theoretical evolution, policy development for organizational education, and practice, especially for middle leaders in educational organizations towards sustainable education. Routledge 2024 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/113336/1/113336.pdf Mohd Ariffin, Juliza Adira and Md Rami, Ahmad Aizuddin and Muhamad Nasharudin, Nurfazreen Aina and Zaremohzzabieh, Zeinab (2024) Crucial competencies for crisis management: the importance of middle leaders’ conceptual skills in navigating turbulent times. International Journal of Leadership in Education. pp. 1-20. ISSN 1360-3124; eISSN: 1464-5092 (In Press) https://www.tandfonline.com/doi/full/10.1080/13603124.2024.2387551 10.1080/13603124.2024.2387551
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description In the contemporary landscape characterized by volatility, uncertainty, complexity, and ambiguity (VUCA), crises can arise, placing organizations at risk. To prevent such failures, organizations must have capable leaders who possess the necessary crisis management competencies to handle such situations. Effective crisis management involves four crucial competencies: improvisation skills, analytical thinking skills, strategic planning skills, and change management skills. This study purposes to evaluate the essential leadership competencies required for effective crisis management, with a specific focus on conceptual competencies among middle leaders in Malaysia’s Ministry of Education (MOE). Utilizing the Fuzzy Delphi Method (FDM), this research seeks to obtain expert consensus on the most critical competencies required for effective crisis management. An instrument containing a list of conceptual competencies was presented to a diverse panel of 15 experts, including those with expertise in crisis management and education. The four elements tested surpassed the required conditions set in FDM. The defuzzification process also rearranged all the elements. In conclusion, this study successfully identified four crisis management competencies that are crucial for middle leaders in educational organizations. The study’s findings have benefits for theoretical evolution, policy development for organizational education, and practice, especially for middle leaders in educational organizations towards sustainable education.
format Article
author Mohd Ariffin, Juliza Adira
Md Rami, Ahmad Aizuddin
Muhamad Nasharudin, Nurfazreen Aina
Zaremohzzabieh, Zeinab
spellingShingle Mohd Ariffin, Juliza Adira
Md Rami, Ahmad Aizuddin
Muhamad Nasharudin, Nurfazreen Aina
Zaremohzzabieh, Zeinab
Crucial competencies for crisis management: the importance of middle leaders’ conceptual skills in navigating turbulent times
author_facet Mohd Ariffin, Juliza Adira
Md Rami, Ahmad Aizuddin
Muhamad Nasharudin, Nurfazreen Aina
Zaremohzzabieh, Zeinab
author_sort Mohd Ariffin, Juliza Adira
title Crucial competencies for crisis management: the importance of middle leaders’ conceptual skills in navigating turbulent times
title_short Crucial competencies for crisis management: the importance of middle leaders’ conceptual skills in navigating turbulent times
title_full Crucial competencies for crisis management: the importance of middle leaders’ conceptual skills in navigating turbulent times
title_fullStr Crucial competencies for crisis management: the importance of middle leaders’ conceptual skills in navigating turbulent times
title_full_unstemmed Crucial competencies for crisis management: the importance of middle leaders’ conceptual skills in navigating turbulent times
title_sort crucial competencies for crisis management: the importance of middle leaders’ conceptual skills in navigating turbulent times
publisher Routledge
publishDate 2024
url http://psasir.upm.edu.my/id/eprint/113336/1/113336.pdf
http://psasir.upm.edu.my/id/eprint/113336/
https://www.tandfonline.com/doi/full/10.1080/13603124.2024.2387551
_version_ 1817844625516265472
score 13.223943

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