Prevalence and factors associated with burnout among healthcare providers in Malaysia: a web-based cross-sectional study

Background: This study aimed to assess the determinants of burnout among healthcare providers in the primary care setting. Methods: A web-based cross-sectional study was conducted among 1280 healthcare providers aged 18 years and older from 30 primary care clinics in Selangor, Malaysia. In this...

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Main Authors: Ching, Siew-Mooi, Cheong, Ai Theng, Yee, Anne, Thurasamy, Ramayah, Lim, Poh Ying, Ismail, Irmi Zarina, Lee, Kai Wei, Taher, Sri Wahyu, Ramachandran, Vasudevan
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Published: Springer 2023
Online Access:http://psasir.upm.edu.my/id/eprint/109253/
https://link.springer.com/article/10.1007/s11845-023-03483-7?error=cookies_not_supported&code=d527b666-18e4-47f4-93a5-25f22979b418
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spelling my.upm.eprints.1092532024-08-22T01:40:25Z http://psasir.upm.edu.my/id/eprint/109253/ Prevalence and factors associated with burnout among healthcare providers in Malaysia: a web-based cross-sectional study Ching, Siew-Mooi Cheong, Ai Theng Yee, Anne Thurasamy, Ramayah Lim, Poh Ying Ismail, Irmi Zarina Lee, Kai Wei Taher, Sri Wahyu Ramachandran, Vasudevan Background: This study aimed to assess the determinants of burnout among healthcare providers in the primary care setting. Methods: A web-based cross-sectional study was conducted among 1280 healthcare providers aged 18 years and older from 30 primary care clinics in Selangor, Malaysia. In this study, the Copenhagen Burnout Inventory was used to assess burnout. The results were analyzed using multiple logistic regression. Results: The prevalence of personal burnout was 41.7%, followed by work-related burnout (32.2%) and client-related burnout (14.5%). The determinants for personal burnout in this study were younger age, being a doctor, higher COVID-19 exposure risk, do not know where to seek help, inability to handle stress, poorer sleep quality score, higher total COVID-19 fear score, higher total stress score, and lower total BRS score. The determinants of work-related burnout were younger age, being a doctor, longer years of working, higher COVID-19 exposure risk, do not know where to seek help, lower altruistic score, poorer sleep quality score, higher total stress score, and lower total brief resilience score (BRS) score. The determinants of client-related burnout were doctor, single/divorced, more than one attachment site, and higher satisfaction toward the infection control, inability to handle stress, higher total depression score, and lower total BRS score. Conclusion: Every fourth out of ten suffered from personal burnout, one-third from work-related burnout, and one-seventh from client-related burnout among healthcare providers during the COVID-19 pandemic. Healthcare systems must take care of healthcare workers’ physical and emotional depletion, reducing the risk of burnout. Springer 2023-08-09 Article PeerReviewed Ching, Siew-Mooi and Cheong, Ai Theng and Yee, Anne and Thurasamy, Ramayah and Lim, Poh Ying and Ismail, Irmi Zarina and Lee, Kai Wei and Taher, Sri Wahyu and Ramachandran, Vasudevan (2023) Prevalence and factors associated with burnout among healthcare providers in Malaysia: a web-based cross-sectional study. Irish Journal of Medical Science, 193 (2). pp. 851-863. ISSN 0021-1265; ESSN: 1863-4362 https://link.springer.com/article/10.1007/s11845-023-03483-7?error=cookies_not_supported&code=d527b666-18e4-47f4-93a5-25f22979b418 10.1007/s11845-023-03483-7
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
description Background: This study aimed to assess the determinants of burnout among healthcare providers in the primary care setting. Methods: A web-based cross-sectional study was conducted among 1280 healthcare providers aged 18 years and older from 30 primary care clinics in Selangor, Malaysia. In this study, the Copenhagen Burnout Inventory was used to assess burnout. The results were analyzed using multiple logistic regression. Results: The prevalence of personal burnout was 41.7%, followed by work-related burnout (32.2%) and client-related burnout (14.5%). The determinants for personal burnout in this study were younger age, being a doctor, higher COVID-19 exposure risk, do not know where to seek help, inability to handle stress, poorer sleep quality score, higher total COVID-19 fear score, higher total stress score, and lower total BRS score. The determinants of work-related burnout were younger age, being a doctor, longer years of working, higher COVID-19 exposure risk, do not know where to seek help, lower altruistic score, poorer sleep quality score, higher total stress score, and lower total brief resilience score (BRS) score. The determinants of client-related burnout were doctor, single/divorced, more than one attachment site, and higher satisfaction toward the infection control, inability to handle stress, higher total depression score, and lower total BRS score. Conclusion: Every fourth out of ten suffered from personal burnout, one-third from work-related burnout, and one-seventh from client-related burnout among healthcare providers during the COVID-19 pandemic. Healthcare systems must take care of healthcare workers’ physical and emotional depletion, reducing the risk of burnout.
format Article
author Ching, Siew-Mooi
Cheong, Ai Theng
Yee, Anne
Thurasamy, Ramayah
Lim, Poh Ying
Ismail, Irmi Zarina
Lee, Kai Wei
Taher, Sri Wahyu
Ramachandran, Vasudevan
spellingShingle Ching, Siew-Mooi
Cheong, Ai Theng
Yee, Anne
Thurasamy, Ramayah
Lim, Poh Ying
Ismail, Irmi Zarina
Lee, Kai Wei
Taher, Sri Wahyu
Ramachandran, Vasudevan
Prevalence and factors associated with burnout among healthcare providers in Malaysia: a web-based cross-sectional study
author_facet Ching, Siew-Mooi
Cheong, Ai Theng
Yee, Anne
Thurasamy, Ramayah
Lim, Poh Ying
Ismail, Irmi Zarina
Lee, Kai Wei
Taher, Sri Wahyu
Ramachandran, Vasudevan
author_sort Ching, Siew-Mooi
title Prevalence and factors associated with burnout among healthcare providers in Malaysia: a web-based cross-sectional study
title_short Prevalence and factors associated with burnout among healthcare providers in Malaysia: a web-based cross-sectional study
title_full Prevalence and factors associated with burnout among healthcare providers in Malaysia: a web-based cross-sectional study
title_fullStr Prevalence and factors associated with burnout among healthcare providers in Malaysia: a web-based cross-sectional study
title_full_unstemmed Prevalence and factors associated with burnout among healthcare providers in Malaysia: a web-based cross-sectional study
title_sort prevalence and factors associated with burnout among healthcare providers in malaysia: a web-based cross-sectional study
publisher Springer
publishDate 2023
url http://psasir.upm.edu.my/id/eprint/109253/
https://link.springer.com/article/10.1007/s11845-023-03483-7?error=cookies_not_supported&code=d527b666-18e4-47f4-93a5-25f22979b418
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score 13.211869