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Exploring the factors of social media in facilitating knowledge-sharing among university academics: a case study approach

Social media is becoming a vital medium for knowledge-sharing. Although many researchers have attempted to understand the role of social media on knowledge-sharing in organisations, their impact on higher education institutions and academics is still unclear. This study covers interviews with 32 Mal...

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主要な著者: Aziz, Faiq, Abd Aziz, Nor Erlissa, Zaremohzzabieh, Zeinab, Roslan, Samsilah, Fairuza, Farah
フォーマット: 論文
出版事項: Inderscience 2023
オンライン･アクセス:http://psasir.upm.edu.my/id/eprint/107887/
https://www.inderscience.com/offer.php?id=131227
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spelling my.upm.eprints.1078872025-03-04T05:12:21Z http://psasir.upm.edu.my/id/eprint/107887/ Exploring the factors of social media in facilitating knowledge-sharing among university academics: a case study approach Aziz, Faiq Abd Aziz, Nor Erlissa Zaremohzzabieh, Zeinab Roslan, Samsilah Fairuza, Farah Social media is becoming a vital medium for knowledge-sharing. Although many researchers have attempted to understand the role of social media on knowledge-sharing in organisations, their impact on higher education institutions and academics is still unclear. This study covers interviews with 32 Malaysian academics to determine the elements that influence knowledge-sharing on social media and to assist higher education institutions in leveraging these elements to improve their knowledge-sharing. Five themes and 10 sub-themes emerged from the interviews, including motivational factors (enjoyment in helping others, financial rewards and reciprocal benefits), a social factor (social interaction tie), a social barrier (knowledge hoarding), organisational factors (open communication climate, training and management support) and technological factors (functionality and ease of use). Moving forward, this research gives managers and policymakers valuable insights into how higher educational institutions' stakeholders might be encouraged to feel the need to share knowledge and how they can utilise social media to do so effectively. Inderscience 2023 Article PeerReviewed Aziz, Faiq and Abd Aziz, Nor Erlissa and Zaremohzzabieh, Zeinab and Roslan, Samsilah and Fairuza, Farah (2023) Exploring the factors of social media in facilitating knowledge-sharing among university academics: a case study approach. International Journal of Management in Education, 17 (4). pp. 396-414. ISSN 1750-385X; eISSN: 1750-3868 https://www.inderscience.com/offer.php?id=131227 10.1504/ijmie.2023.10053146
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
description Social media is becoming a vital medium for knowledge-sharing. Although many researchers have attempted to understand the role of social media on knowledge-sharing in organisations, their impact on higher education institutions and academics is still unclear. This study covers interviews with 32 Malaysian academics to determine the elements that influence knowledge-sharing on social media and to assist higher education institutions in leveraging these elements to improve their knowledge-sharing. Five themes and 10 sub-themes emerged from the interviews, including motivational factors (enjoyment in helping others, financial rewards and reciprocal benefits), a social factor (social interaction tie), a social barrier (knowledge hoarding), organisational factors (open communication climate, training and management support) and technological factors (functionality and ease of use). Moving forward, this research gives managers and policymakers valuable insights into how higher educational institutions' stakeholders might be encouraged to feel the need to share knowledge and how they can utilise social media to do so effectively.
format Article
author Aziz, Faiq
Abd Aziz, Nor Erlissa
Zaremohzzabieh, Zeinab
Roslan, Samsilah
Fairuza, Farah
spellingShingle Aziz, Faiq
Abd Aziz, Nor Erlissa
Zaremohzzabieh, Zeinab
Roslan, Samsilah
Fairuza, Farah
Exploring the factors of social media in facilitating knowledge-sharing among university academics: a case study approach
author_facet Aziz, Faiq
Abd Aziz, Nor Erlissa
Zaremohzzabieh, Zeinab
Roslan, Samsilah
Fairuza, Farah
author_sort Aziz, Faiq
title Exploring the factors of social media in facilitating knowledge-sharing among university academics: a case study approach
title_short Exploring the factors of social media in facilitating knowledge-sharing among university academics: a case study approach
title_full Exploring the factors of social media in facilitating knowledge-sharing among university academics: a case study approach
title_fullStr Exploring the factors of social media in facilitating knowledge-sharing among university academics: a case study approach
title_full_unstemmed Exploring the factors of social media in facilitating knowledge-sharing among university academics: a case study approach
title_sort exploring the factors of social media in facilitating knowledge-sharing among university academics: a case study approach
publisher Inderscience
publishDate 2023
url http://psasir.upm.edu.my/id/eprint/107887/
https://www.inderscience.com/offer.php?id=131227
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score 13.251813

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