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Improving the waiting time in outpatient clinics using lean approach in hospital: a systematic review

Introduction: The use of the lean approach in healthcare has rapidly gained popularity globally, although this approach was more routinely used in the manufacturing sector as opposed to health. Besides, recent studies confirm the suitability of the lean approach applications for improving the qualit...

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Main Authors: Albalawi, Majed, Mahmud, Aidalina, Manaf, Rosliza Abdul, Mohd Nazan, Ahmad Iqmer Nashriq, Aljohani, Ahmad, Mohamad, Aslah
Format: Article
Published: Universiti Putra Malaysia Press 2024
Online Access:http://psasir.upm.edu.my/id/eprint/106215/
https://medic.upm.edu.my/upload/dokumen/2024012411213633_MJMHS_1033.pdf
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spelling my.upm.eprints.1062152024-05-24T02:44:54Z http://psasir.upm.edu.my/id/eprint/106215/ Improving the waiting time in outpatient clinics using lean approach in hospital: a systematic review Albalawi, Majed Mahmud, Aidalina Manaf, Rosliza Abdul Mohd Nazan, Ahmad Iqmer Nashriq Aljohani, Ahmad Mohamad, Aslah Introduction: The use of the lean approach in healthcare has rapidly gained popularity globally, although this approach was more routinely used in the manufacturing sector as opposed to health. Besides, recent studies confirm the suitability of the lean approach applications for improving the quality of medical care. This study aimed to determine the Lean approach’s capacity to improve the waiting time in outpatient clinics in hospitals. Methods: The systematic review approach was employed to help in the research procedures. Search databases used included Ovid, Google scholar, PubMed, MEDLINE, and archive. Besides, search terminologies such as the Lean approach, Hospital-implementation, waiting time, and patient flow were used to help identify sources that best suited the investigation process. Results: The review revealed that the lean approach is suitable for the reduction of waiting times as well as for improving efficiency in the clinic. The outcomes provide a basis for reducing the average waiting time within the hospital. Conclusion: This study recommended that healthcare facilities and departments should take a keen interest in implementing the Lean approaches, as they are crucial for reducing waiting time. Universiti Putra Malaysia Press 2024 Article PeerReviewed Albalawi, Majed and Mahmud, Aidalina and Manaf, Rosliza Abdul and Mohd Nazan, Ahmad Iqmer Nashriq and Aljohani, Ahmad and Mohamad, Aslah (2024) Improving the waiting time in outpatient clinics using lean approach in hospital: a systematic review. Malaysian Journal of Medicine and Health Sciences, 20 (1). pp. 263-270. ISSN 2636-9346 https://medic.upm.edu.my/upload/dokumen/2024012411213633_MJMHS_1033.pdf 10.47836/mjmhs.20.1.34
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
description Introduction: The use of the lean approach in healthcare has rapidly gained popularity globally, although this approach was more routinely used in the manufacturing sector as opposed to health. Besides, recent studies confirm the suitability of the lean approach applications for improving the quality of medical care. This study aimed to determine the Lean approach’s capacity to improve the waiting time in outpatient clinics in hospitals. Methods: The systematic review approach was employed to help in the research procedures. Search databases used included Ovid, Google scholar, PubMed, MEDLINE, and archive. Besides, search terminologies such as the Lean approach, Hospital-implementation, waiting time, and patient flow were used to help identify sources that best suited the investigation process. Results: The review revealed that the lean approach is suitable for the reduction of waiting times as well as for improving efficiency in the clinic. The outcomes provide a basis for reducing the average waiting time within the hospital. Conclusion: This study recommended that healthcare facilities and departments should take a keen interest in implementing the Lean approaches, as they are crucial for reducing waiting time.
format Article
author Albalawi, Majed
Mahmud, Aidalina
Manaf, Rosliza Abdul
Mohd Nazan, Ahmad Iqmer Nashriq
Aljohani, Ahmad
Mohamad, Aslah
spellingShingle Albalawi, Majed
Mahmud, Aidalina
Manaf, Rosliza Abdul
Mohd Nazan, Ahmad Iqmer Nashriq
Aljohani, Ahmad
Mohamad, Aslah
Improving the waiting time in outpatient clinics using lean approach in hospital: a systematic review
author_facet Albalawi, Majed
Mahmud, Aidalina
Manaf, Rosliza Abdul
Mohd Nazan, Ahmad Iqmer Nashriq
Aljohani, Ahmad
Mohamad, Aslah
author_sort Albalawi, Majed
title Improving the waiting time in outpatient clinics using lean approach in hospital: a systematic review
title_short Improving the waiting time in outpatient clinics using lean approach in hospital: a systematic review
title_full Improving the waiting time in outpatient clinics using lean approach in hospital: a systematic review
title_fullStr Improving the waiting time in outpatient clinics using lean approach in hospital: a systematic review
title_full_unstemmed Improving the waiting time in outpatient clinics using lean approach in hospital: a systematic review
title_sort improving the waiting time in outpatient clinics using lean approach in hospital: a systematic review
publisher Universiti Putra Malaysia Press
publishDate 2024
url http://psasir.upm.edu.my/id/eprint/106215/
https://medic.upm.edu.my/upload/dokumen/2024012411213633_MJMHS_1033.pdf
_version_ 1800093847532863488
score 13.211869

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