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The nexus between top management support on change management, cloud ERP implementation, and performance of SMEs

Top management support (TMS) is a critical success factor in cloud computing (CC) implementation and firm performance. However, extant empirical research on these relationships has obtained mixed findings due to earlier studies focusing on a one-dimensional TMS construct with diverse measurement ite...

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Main Authors: Jayeola, Olakunle, Sidek, Shafie, Sanyal, Shouvik, Hasan, Md. Meraj, Singh, Amarendra Pratap, Hasan, Syed Inamul
Format: Article
Published: Richtmann publishing 2022
Online Access:http://psasir.upm.edu.my/id/eprint/103647/
https://www.richtmann.org/journal/index.php/ajis/article/view/12920
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spelling my.upm.eprints.1036472023-05-08T06:44:10Z http://psasir.upm.edu.my/id/eprint/103647/ The nexus between top management support on change management, cloud ERP implementation, and performance of SMEs Jayeola, Olakunle Sidek, Shafie Sanyal, Shouvik Hasan, Md. Meraj Singh, Amarendra Pratap Hasan, Syed Inamul Top management support (TMS) is a critical success factor in cloud computing (CC) implementation and firm performance. However, extant empirical research on these relationships has obtained mixed findings due to earlier studies focusing on a one-dimensional TMS construct with diverse measurement items that muddle up different behaviours of top management. TMS is typically a multi-dimensional construct, such as TMS change management (TMSCM), TMS resource provision (TMSR), and TMS vision sharing (TMSV). The aim of this study is to examine a specific TMS dimension, TMSCM, on cloud ERP implementation and, further, to measure the effect of TMSCM on the financial performance of manufacturing small and medium-sized enterprises (SMEs) through the mediating effect of cloud ERP implementation. The proposed research model was validated using partial least squares structural equation modelling (PLS-SEM) with a sample of 204 Malaysian manufacturing SMEs. Results reveal that TMSCM significantly impacts cloud ERP implementation and financial performance. Moreover, cloud ERP implementation is a significant driver of financial performance, and it partially mediates the relationship between TMSCM and financial performance. Contributing to disentangling the mixed findings of TMS impact on cloud ERP implementation and firm performance, this study also generates insights for practitioners that they need to balance TMSCM and cloud ERP implementation to improve the financial performance of SMEs. Richtmann publishing 2022 Article PeerReviewed Jayeola, Olakunle and Sidek, Shafie and Sanyal, Shouvik and Hasan, Md. Meraj and Singh, Amarendra Pratap and Hasan, Syed Inamul (2022) The nexus between top management support on change management, cloud ERP implementation, and performance of SMEs. Academic Journal of Interdisciplinary Studies, 11 (3). 293 - 309. ISSN 2281-3993; ESSN: 2281-4612 https://www.richtmann.org/journal/index.php/ajis/article/view/12920 10.36941/ajis-2022-0084
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
description Top management support (TMS) is a critical success factor in cloud computing (CC) implementation and firm performance. However, extant empirical research on these relationships has obtained mixed findings due to earlier studies focusing on a one-dimensional TMS construct with diverse measurement items that muddle up different behaviours of top management. TMS is typically a multi-dimensional construct, such as TMS change management (TMSCM), TMS resource provision (TMSR), and TMS vision sharing (TMSV). The aim of this study is to examine a specific TMS dimension, TMSCM, on cloud ERP implementation and, further, to measure the effect of TMSCM on the financial performance of manufacturing small and medium-sized enterprises (SMEs) through the mediating effect of cloud ERP implementation. The proposed research model was validated using partial least squares structural equation modelling (PLS-SEM) with a sample of 204 Malaysian manufacturing SMEs. Results reveal that TMSCM significantly impacts cloud ERP implementation and financial performance. Moreover, cloud ERP implementation is a significant driver of financial performance, and it partially mediates the relationship between TMSCM and financial performance. Contributing to disentangling the mixed findings of TMS impact on cloud ERP implementation and firm performance, this study also generates insights for practitioners that they need to balance TMSCM and cloud ERP implementation to improve the financial performance of SMEs.
format Article
author Jayeola, Olakunle
Sidek, Shafie
Sanyal, Shouvik
Hasan, Md. Meraj
Singh, Amarendra Pratap
Hasan, Syed Inamul
spellingShingle Jayeola, Olakunle
Sidek, Shafie
Sanyal, Shouvik
Hasan, Md. Meraj
Singh, Amarendra Pratap
Hasan, Syed Inamul
The nexus between top management support on change management, cloud ERP implementation, and performance of SMEs
author_facet Jayeola, Olakunle
Sidek, Shafie
Sanyal, Shouvik
Hasan, Md. Meraj
Singh, Amarendra Pratap
Hasan, Syed Inamul
author_sort Jayeola, Olakunle
title The nexus between top management support on change management, cloud ERP implementation, and performance of SMEs
title_short The nexus between top management support on change management, cloud ERP implementation, and performance of SMEs
title_full The nexus between top management support on change management, cloud ERP implementation, and performance of SMEs
title_fullStr The nexus between top management support on change management, cloud ERP implementation, and performance of SMEs
title_full_unstemmed The nexus between top management support on change management, cloud ERP implementation, and performance of SMEs
title_sort nexus between top management support on change management, cloud erp implementation, and performance of smes
publisher Richtmann publishing
publishDate 2022
url http://psasir.upm.edu.my/id/eprint/103647/
https://www.richtmann.org/journal/index.php/ajis/article/view/12920
_version_ 1768009479271481344
score 13.211869

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