The moderating role of personal innovativeness in tourists’ intention to use Web 3.0 based on updated information systems success model

Rapid technological development has led to an information explosion in the current Web environment. Recently, tourists have become reliant on the Internet as a tool to obtain information about the places they intend to visit. However, due to the overload of information, tourists face many challenges...

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Main Authors: Albaom, Mohammed Abdo, Sidi, Fatimah, A. Jabar, Marzanah, Abdullah, Rusli, Ishak, Iskandar, Yunikawati, Nur Anita, Priambodo, Magistyo Purboyo, Nusari, Mohammed Saleh, Ali, Dhakir Abbas
Format: Article
Published: Mary Ann Liebert 2022
Online Access:http://psasir.upm.edu.my/id/eprint/103639/
https://www.mdpi.com/2071-1050/14/21/13935
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spelling my.upm.eprints.1036392024-06-22T13:49:48Z http://psasir.upm.edu.my/id/eprint/103639/ The moderating role of personal innovativeness in tourists’ intention to use Web 3.0 based on updated information systems success model Albaom, Mohammed Abdo Sidi, Fatimah A. Jabar, Marzanah Abdullah, Rusli Ishak, Iskandar Yunikawati, Nur Anita Priambodo, Magistyo Purboyo Nusari, Mohammed Saleh Ali, Dhakir Abbas Rapid technological development has led to an information explosion in the current Web environment. Recently, tourists have become reliant on the Internet as a tool to obtain information about the places they intend to visit. However, due to the overload of information, tourists face many challenges and difficulties in making the right choice. Despite the promise of Web 3.0’s revolutionary solutions to address all of Web 2.0’s shortcomings, there is still a significant gap between currently implemented systems and the useful innovation of future technologies in the tourism industry. This study proposes a theoretical model to examine the role of personal innovativeness in tourists’ intention to use Web 3.0 based on the DeLone and McLean model. Although many attempts were made in prior work to address this issue, most of those studies focused on the evolution of Web 3.0 from the technical side and did not investigate it from the theoretical perspective in different domains in general and tourism in particular. The method of this study was based on a survey questionnaire with 643 participants. SmartPLS version 3.3.3 was used to analyze the study data. The results of this study reveal that information quality, system quality, service quality, social influence, and personal innovativeness had significant effects on tourists’ intention to use Web 3.0, while awareness did not have a significant effect. This study provides further insights, expands our understanding of the study topic, and contributes to this growing research area, and the novel research framework can act as a fundamental theoretical model for future studies in different contexts. Mary Ann Liebert 2022 Article PeerReviewed Albaom, Mohammed Abdo and Sidi, Fatimah and A. Jabar, Marzanah and Abdullah, Rusli and Ishak, Iskandar and Yunikawati, Nur Anita and Priambodo, Magistyo Purboyo and Nusari, Mohammed Saleh and Ali, Dhakir Abbas (2022) The moderating role of personal innovativeness in tourists’ intention to use Web 3.0 based on updated information systems success model. Sustainability, 14 (21). art. no. 13935. pp. 1-35. ISSN 1937-0695; ESSN: 1937-0709 https://www.mdpi.com/2071-1050/14/21/13935 10.3390/su142113935
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
description Rapid technological development has led to an information explosion in the current Web environment. Recently, tourists have become reliant on the Internet as a tool to obtain information about the places they intend to visit. However, due to the overload of information, tourists face many challenges and difficulties in making the right choice. Despite the promise of Web 3.0’s revolutionary solutions to address all of Web 2.0’s shortcomings, there is still a significant gap between currently implemented systems and the useful innovation of future technologies in the tourism industry. This study proposes a theoretical model to examine the role of personal innovativeness in tourists’ intention to use Web 3.0 based on the DeLone and McLean model. Although many attempts were made in prior work to address this issue, most of those studies focused on the evolution of Web 3.0 from the technical side and did not investigate it from the theoretical perspective in different domains in general and tourism in particular. The method of this study was based on a survey questionnaire with 643 participants. SmartPLS version 3.3.3 was used to analyze the study data. The results of this study reveal that information quality, system quality, service quality, social influence, and personal innovativeness had significant effects on tourists’ intention to use Web 3.0, while awareness did not have a significant effect. This study provides further insights, expands our understanding of the study topic, and contributes to this growing research area, and the novel research framework can act as a fundamental theoretical model for future studies in different contexts.
format Article
author Albaom, Mohammed Abdo
Sidi, Fatimah
A. Jabar, Marzanah
Abdullah, Rusli
Ishak, Iskandar
Yunikawati, Nur Anita
Priambodo, Magistyo Purboyo
Nusari, Mohammed Saleh
Ali, Dhakir Abbas
spellingShingle Albaom, Mohammed Abdo
Sidi, Fatimah
A. Jabar, Marzanah
Abdullah, Rusli
Ishak, Iskandar
Yunikawati, Nur Anita
Priambodo, Magistyo Purboyo
Nusari, Mohammed Saleh
Ali, Dhakir Abbas
The moderating role of personal innovativeness in tourists’ intention to use Web 3.0 based on updated information systems success model
author_facet Albaom, Mohammed Abdo
Sidi, Fatimah
A. Jabar, Marzanah
Abdullah, Rusli
Ishak, Iskandar
Yunikawati, Nur Anita
Priambodo, Magistyo Purboyo
Nusari, Mohammed Saleh
Ali, Dhakir Abbas
author_sort Albaom, Mohammed Abdo
title The moderating role of personal innovativeness in tourists’ intention to use Web 3.0 based on updated information systems success model
title_short The moderating role of personal innovativeness in tourists’ intention to use Web 3.0 based on updated information systems success model
title_full The moderating role of personal innovativeness in tourists’ intention to use Web 3.0 based on updated information systems success model
title_fullStr The moderating role of personal innovativeness in tourists’ intention to use Web 3.0 based on updated information systems success model
title_full_unstemmed The moderating role of personal innovativeness in tourists’ intention to use Web 3.0 based on updated information systems success model
title_sort moderating role of personal innovativeness in tourists’ intention to use web 3.0 based on updated information systems success model
publisher Mary Ann Liebert
publishDate 2022
url http://psasir.upm.edu.my/id/eprint/103639/
https://www.mdpi.com/2071-1050/14/21/13935
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score 13.211869