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The impact of total quality management on the Saudi manufacturing SMEs performance

The Saudi SMEs manufacturing sector suffered a low performance. This study aimed to investigate the impact of total quality management on Saudi SMEs' manufacturing performance and identify which practice of total quality management has the highest impact on Saudi SMEs' manufacturing perfor...

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Main Authors: Ali Alghamdi, Rana Mansour, Manickiam, Neelamehan, Jantan, Amer Hamzah, Ibrahim, Saadiatul
Format: Article
Published: Society for Science and Education 2022
Online Access:http://psasir.upm.edu.my/id/eprint/103588/
https://journals.scholarpublishing.org/index.php/ASSRJ/article/view/13521
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spelling my.upm.eprints.1035882023-05-16T03:56:07Z http://psasir.upm.edu.my/id/eprint/103588/ The impact of total quality management on the Saudi manufacturing SMEs performance Ali Alghamdi, Rana Mansour Manickiam, Neelamehan Jantan, Amer Hamzah Ibrahim, Saadiatul The Saudi SMEs manufacturing sector suffered a low performance. This study aimed to investigate the impact of total quality management on Saudi SMEs' manufacturing performance and identify which practice of total quality management has the highest impact on Saudi SMEs' manufacturing performance. This study relied mainly on the total quality management indicators suggested by Crosby's model. The data for this study was collected based on a cross-sectional time horizon of 327 staff members belonging to the managerial levels. The findings of this study revealed that both training and employee involvement governance doesn't influence Saudi manufacturing SMEs. However, the rest of the total quality management dimension, namely continuous quality improvement, management leadership, and organizational innovation, have a significant and positive impact on Saudi manufacturing SMEs’ performance. It is strongly advised that the TQM model produced via the current study—which consists of TQM characteristics and benefits—be validated across all business sectors. Society for Science and Education 2022 Article PeerReviewed Ali Alghamdi, Rana Mansour and Manickiam, Neelamehan and Jantan, Amer Hamzah and Ibrahim, Saadiatul (2022) The impact of total quality management on the Saudi manufacturing SMEs performance. Advances in Social Sciences Research Journal, 9 (11). 523 - 535. ISSN 2055-0286 https://journals.scholarpublishing.org/index.php/ASSRJ/article/view/13521 10.14738/assrj.911.13521
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
description The Saudi SMEs manufacturing sector suffered a low performance. This study aimed to investigate the impact of total quality management on Saudi SMEs' manufacturing performance and identify which practice of total quality management has the highest impact on Saudi SMEs' manufacturing performance. This study relied mainly on the total quality management indicators suggested by Crosby's model. The data for this study was collected based on a cross-sectional time horizon of 327 staff members belonging to the managerial levels. The findings of this study revealed that both training and employee involvement governance doesn't influence Saudi manufacturing SMEs. However, the rest of the total quality management dimension, namely continuous quality improvement, management leadership, and organizational innovation, have a significant and positive impact on Saudi manufacturing SMEs’ performance. It is strongly advised that the TQM model produced via the current study—which consists of TQM characteristics and benefits—be validated across all business sectors.
format Article
author Ali Alghamdi, Rana Mansour
Manickiam, Neelamehan
Jantan, Amer Hamzah
Ibrahim, Saadiatul
spellingShingle Ali Alghamdi, Rana Mansour
Manickiam, Neelamehan
Jantan, Amer Hamzah
Ibrahim, Saadiatul
The impact of total quality management on the Saudi manufacturing SMEs performance
author_facet Ali Alghamdi, Rana Mansour
Manickiam, Neelamehan
Jantan, Amer Hamzah
Ibrahim, Saadiatul
author_sort Ali Alghamdi, Rana Mansour
title The impact of total quality management on the Saudi manufacturing SMEs performance
title_short The impact of total quality management on the Saudi manufacturing SMEs performance
title_full The impact of total quality management on the Saudi manufacturing SMEs performance
title_fullStr The impact of total quality management on the Saudi manufacturing SMEs performance
title_full_unstemmed The impact of total quality management on the Saudi manufacturing SMEs performance
title_sort impact of total quality management on the saudi manufacturing smes performance
publisher Society for Science and Education
publishDate 2022
url http://psasir.upm.edu.my/id/eprint/103588/
https://journals.scholarpublishing.org/index.php/ASSRJ/article/view/13521
_version_ 1768009473721368576
score 13.211869

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