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Advantages and challenges of the gig economy: perspective from potential hospitality employees

The gig economy has currently emerged as a trending type of workforce. However, there is not much research found within the Malaysian hospitality industry. This study aimed to explore the gig economy’s advantages and challenges using a qualitative approach. Interviews were conducted with hospitality...

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Main Authors: Tay, Kei Win, Mohamad, Siti Fatimah
Format: Article
Published: UiTM Press 2022
Online Access:http://psasir.upm.edu.my/id/eprint/100139/
https://www.jthca.org/online-issues
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spelling my.upm.eprints.1001392024-07-17T02:52:37Z http://psasir.upm.edu.my/id/eprint/100139/ Advantages and challenges of the gig economy: perspective from potential hospitality employees Tay, Kei Win Mohamad, Siti Fatimah The gig economy has currently emerged as a trending type of workforce. However, there is not much research found within the Malaysian hospitality industry. This study aimed to explore the gig economy’s advantages and challenges using a qualitative approach. Interviews were conducted with hospitality final-year students from Malaysian public universities. Ten students from five different universities participated in this study, and the data were analyzed using thematic analysis. The results discovered three advantages of the gig economy from the participants' perspectives: flexibility, high pay, and low stress. Meanwhile, there were six challenges of the gig economy: absence of benefit, unpredictable, high competition, self-work equipment, personal development, and work environment. The results are anticipated to shed light on improving the gig economy in the Malaysian hospitality industry, particularly from related stakeholders such as policymakers, industry and higher education institutions. UiTM Press 2022-05-31 Article PeerReviewed Tay, Kei Win and Mohamad, Siti Fatimah (2022) Advantages and challenges of the gig economy: perspective from potential hospitality employees. Journal of Tourism, Hospitality & Culinary Arts, 14 (1). pp. 348-363. ISSN 1985-8914; ESSN: 2590-3837 https://www.jthca.org/online-issues
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
description The gig economy has currently emerged as a trending type of workforce. However, there is not much research found within the Malaysian hospitality industry. This study aimed to explore the gig economy’s advantages and challenges using a qualitative approach. Interviews were conducted with hospitality final-year students from Malaysian public universities. Ten students from five different universities participated in this study, and the data were analyzed using thematic analysis. The results discovered three advantages of the gig economy from the participants' perspectives: flexibility, high pay, and low stress. Meanwhile, there were six challenges of the gig economy: absence of benefit, unpredictable, high competition, self-work equipment, personal development, and work environment. The results are anticipated to shed light on improving the gig economy in the Malaysian hospitality industry, particularly from related stakeholders such as policymakers, industry and higher education institutions.
format Article
author Tay, Kei Win
Mohamad, Siti Fatimah
spellingShingle Tay, Kei Win
Mohamad, Siti Fatimah
Advantages and challenges of the gig economy: perspective from potential hospitality employees
author_facet Tay, Kei Win
Mohamad, Siti Fatimah
author_sort Tay, Kei Win
title Advantages and challenges of the gig economy: perspective from potential hospitality employees
title_short Advantages and challenges of the gig economy: perspective from potential hospitality employees
title_full Advantages and challenges of the gig economy: perspective from potential hospitality employees
title_fullStr Advantages and challenges of the gig economy: perspective from potential hospitality employees
title_full_unstemmed Advantages and challenges of the gig economy: perspective from potential hospitality employees
title_sort advantages and challenges of the gig economy: perspective from potential hospitality employees
publisher UiTM Press
publishDate 2022
url http://psasir.upm.edu.my/id/eprint/100139/
https://www.jthca.org/online-issues
_version_ 1805889538182086656
score 13.211869

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