A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia

SMEs are major contributors to the Malaysia's economic growth. They constitute about 99.2% of registered companies in Malaysia. E-business is believed could help to increase the SMEs competitiveness by venturing into global and virtual marketplace. However, it is reported that only 20% of SMEs...

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Main Authors: Sabri, S.M., Sulaiman, R., Ahmad, A., Tang, A.
Format: Conference Paper
Language:English
Published: 2017
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spelling my.uniten.dspace-39682018-01-26T01:53:52Z A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia Sabri, S.M. Sulaiman, R. Ahmad, A. Tang, A. SMEs are major contributors to the Malaysia's economic growth. They constitute about 99.2% of registered companies in Malaysia. E-business is believed could help to increase the SMEs competitiveness by venturing into global and virtual marketplace. However, it is reported that only 20% of SMEs have an Internet presence but not fully e-business. Among the limitations that the SMEs faced are lack of IT skills and resources, thus IT outsourcing is seen as one of potential solutions. This research aims to investigate factors that influence the decision to deploy IT outsourcing approach for e-business transformation among the SMEs. This paper discusses the literature review on e-business and IT outsourcing practices for SMEs. A qualitative method via case study approach is used to gather in-depth understanding of the situation. The expected outcomes from this research will be an IT outsourcing model to assist e-business transformation for SMEs. However, this paper will only discuss findings from the literature review. © 2014 IEEE. 2017-11-01T05:56:39Z 2017-11-01T05:56:39Z 2015 Conference Paper https://pure.uniten.edu.my/en/persons/azhana-ahmad/publications/ 10.1109/ICIMU.2014.7066616 en Conference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014 23 March 2015, Article number 7066616, Pages 124-129
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
language English
description SMEs are major contributors to the Malaysia's economic growth. They constitute about 99.2% of registered companies in Malaysia. E-business is believed could help to increase the SMEs competitiveness by venturing into global and virtual marketplace. However, it is reported that only 20% of SMEs have an Internet presence but not fully e-business. Among the limitations that the SMEs faced are lack of IT skills and resources, thus IT outsourcing is seen as one of potential solutions. This research aims to investigate factors that influence the decision to deploy IT outsourcing approach for e-business transformation among the SMEs. This paper discusses the literature review on e-business and IT outsourcing practices for SMEs. A qualitative method via case study approach is used to gather in-depth understanding of the situation. The expected outcomes from this research will be an IT outsourcing model to assist e-business transformation for SMEs. However, this paper will only discuss findings from the literature review. © 2014 IEEE.
format Conference Paper
author Sabri, S.M.
Sulaiman, R.
Ahmad, A.
Tang, A.
spellingShingle Sabri, S.M.
Sulaiman, R.
Ahmad, A.
Tang, A.
A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
author_facet Sabri, S.M.
Sulaiman, R.
Ahmad, A.
Tang, A.
author_sort Sabri, S.M.
title A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
title_short A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
title_full A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
title_fullStr A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
title_full_unstemmed A review on IT outsourcing practices for e-business transformation among SMEs in Malaysia
title_sort review on it outsourcing practices for e-business transformation among smes in malaysia
publishDate 2017
_version_ 1644493585039491072
score 13.211869