The effect of internal and information integration on Oman container ports? operational performance: The mediating role of supply chain management practices

This study aims to investigate the relationship between internal and information integration within the supply chain (SCI-INTI and SCI-INFI), supply chain management (SCM) practices, and port operational performance (POP) in Oman?s container ports. Additionally, it explores the mediating role of SCM...

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Main Authors: Al Azzani A., Isa A.A.M., Mahdi O., Khudari M.
Other Authors: 59323515300
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Published: EnPress Publisher, LLC 2025
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spelling my.uniten.dspace-369982025-03-03T15:46:29Z The effect of internal and information integration on Oman container ports? operational performance: The mediating role of supply chain management practices Al Azzani A. Isa A.A.M. Mahdi O. Khudari M. 59323515300 58074943900 59323674600 57211608540 This study aims to investigate the relationship between internal and information integration within the supply chain (SCI-INTI and SCI-INFI), supply chain management (SCM) practices, and port operational performance (POP) in Oman?s container ports. Additionally, it explores the mediating role of SCM practices in the relationship between SCI-INTI, SCI-INFI, and POP in Oman. To meet the study?s objectives, a quantitative cross-sectional survey method was used. A total of 377 questionnaires were distributed to managers responsible for supply chain operations in the main departments at Sohar and Salalah ports, yielding 331 usable responses, with a response rate of 88 percent. The data collected were analyzed using partial least squares structural equation modeling (PLS-SEM). The results show that both internal and information integration within the supply chain have positive and statistically significant effects on the operational performance of Oman?s container ports (POP). Specifically, Supply Chain Integration with Internal Integration (SCI-INTI) significantly impacts POP (? = 0.249, t = 5.039, p < 0.001), and Supply Chain Integration with Information Integration (SCI-INFI) also significantly affects POP (? = 0.259, t = 4.966, p < 0.001). Additionally, SCI-INTI positively influences Supply Chain Management Practices (SCMP) (? = 0.381, t = 7.674, p < 0.001), as does SCI-INFI (? = 0.484, t = 9.878, p < 0.001). Furthermore, SCMP positively and significantly influences the operational performance of Oman?s container ports (? = 0.424, t = 7.643, p < 0.001). These findings contribute to the literature by emphasizing the significance of internal and information integration within the supply chain and SCM practices as strategic internal resources and capabilities that enhance operational performance in container ports. Understanding these elements enables decision-makers and policymakers within government port authorities and port operating companies to optimize internal resources and capabilities to improve port operational performance. ? 2024 by author(s). Final 2025-03-03T07:46:28Z 2025-03-03T07:46:28Z 2024 Article 10.24294/jipd.v8i9.8179 2-s2.0-85203713039 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85203713039&doi=10.24294%2fjipd.v8i9.8179&partnerID=40&md5=5f9dba8d90eddfccb647cd6510fc8d52 https://irepository.uniten.edu.my/handle/123456789/36998 8 9 8179 All Open Access; Gold Open Access EnPress Publisher, LLC Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description This study aims to investigate the relationship between internal and information integration within the supply chain (SCI-INTI and SCI-INFI), supply chain management (SCM) practices, and port operational performance (POP) in Oman?s container ports. Additionally, it explores the mediating role of SCM practices in the relationship between SCI-INTI, SCI-INFI, and POP in Oman. To meet the study?s objectives, a quantitative cross-sectional survey method was used. A total of 377 questionnaires were distributed to managers responsible for supply chain operations in the main departments at Sohar and Salalah ports, yielding 331 usable responses, with a response rate of 88 percent. The data collected were analyzed using partial least squares structural equation modeling (PLS-SEM). The results show that both internal and information integration within the supply chain have positive and statistically significant effects on the operational performance of Oman?s container ports (POP). Specifically, Supply Chain Integration with Internal Integration (SCI-INTI) significantly impacts POP (? = 0.249, t = 5.039, p < 0.001), and Supply Chain Integration with Information Integration (SCI-INFI) also significantly affects POP (? = 0.259, t = 4.966, p < 0.001). Additionally, SCI-INTI positively influences Supply Chain Management Practices (SCMP) (? = 0.381, t = 7.674, p < 0.001), as does SCI-INFI (? = 0.484, t = 9.878, p < 0.001). Furthermore, SCMP positively and significantly influences the operational performance of Oman?s container ports (? = 0.424, t = 7.643, p < 0.001). These findings contribute to the literature by emphasizing the significance of internal and information integration within the supply chain and SCM practices as strategic internal resources and capabilities that enhance operational performance in container ports. Understanding these elements enables decision-makers and policymakers within government port authorities and port operating companies to optimize internal resources and capabilities to improve port operational performance. ? 2024 by author(s).
author2 59323515300
author_facet 59323515300
Al Azzani A.
Isa A.A.M.
Mahdi O.
Khudari M.
format Article
author Al Azzani A.
Isa A.A.M.
Mahdi O.
Khudari M.
spellingShingle Al Azzani A.
Isa A.A.M.
Mahdi O.
Khudari M.
The effect of internal and information integration on Oman container ports? operational performance: The mediating role of supply chain management practices
author_sort Al Azzani A.
title The effect of internal and information integration on Oman container ports? operational performance: The mediating role of supply chain management practices
title_short The effect of internal and information integration on Oman container ports? operational performance: The mediating role of supply chain management practices
title_full The effect of internal and information integration on Oman container ports? operational performance: The mediating role of supply chain management practices
title_fullStr The effect of internal and information integration on Oman container ports? operational performance: The mediating role of supply chain management practices
title_full_unstemmed The effect of internal and information integration on Oman container ports? operational performance: The mediating role of supply chain management practices
title_sort effect of internal and information integration on oman container ports? operational performance: the mediating role of supply chain management practices
publisher EnPress Publisher, LLC
publishDate 2025
_version_ 1825816250909982720
score 13.244413