Elevating brand loyalty: Deciphering the impact of airline service quality and customer satisfaction in Bangkok?s aviation industry: Case study low-cost airlines

This research investigates the relationship between the quality of airline services, customer satisfaction, and brand loyalty with low-cost airlines in Bangkok?s aviation business. It uses structural equation modeling (SEM) to examine the replies of 521 passengers. The study demonstrates a robust an...

Full description

Saved in:
Bibliographic Details
Main Authors: Kanchanawongpaisan S., Zhou F., Voon B.W.N., Lu L., Tan R.S.-E.
Other Authors: 59345509100
Format: Article
Published: EnPress Publisher, LLC 2025
Tags: Add Tag
No Tags, Be the first to tag this record!