Determinants of cloud computing integration and its impact on sustainable performance in SMEs: An empirical investigation using the SEM-ANN approach

Although extant literature has thoroughly investigated the incorporation of cloud computing services, examining their influence on sustainable performance, particularly at the organizational level, is insufficient. Consequently, the present research aims to assess the factors that impact the integra...

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Main Authors: Al-Sharafi M.A., Iranmanesh M., Al-Emran M., Alzahrani A.I., Herzallah F., Jamil N.
Other Authors: 57196477711
Format: Article
Published: Elsevier Ltd 2024
Subjects:
ANN
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spelling my.uniten.dspace-341732024-10-14T11:18:16Z Determinants of cloud computing integration and its impact on sustainable performance in SMEs: An empirical investigation using the SEM-ANN approach Al-Sharafi M.A. Iranmanesh M. Al-Emran M. Alzahrani A.I. Herzallah F. Jamil N. 57196477711 55226710300 56593108000 54912750300 56644756100 36682671900 ANN Cloud computing PLS-SEM SMEs Sustainable development goals (SDGs) Sustainable performance Technology�organization�environment (TOE) Although extant literature has thoroughly investigated the incorporation of cloud computing services, examining their influence on sustainable performance, particularly at the organizational level, is insufficient. Consequently, the present research aims to assess the factors that impact the integration of cloud computing within small and medium-sized enterprises (SMEs) and its subsequent effects on environmental, financial, and social performance. The data were collected from 415 SMEs and were analyzed using a hybrid SEM-ANN approach. PLS-SEM results indicate that relative advantage, complexity, compatibility, top management support, cost reduction, and government support significantly affect cloud computing integration. This study also empirically demonstrated that SMEs could improve their financial, environmental, and social performance by integrating cloud computing services. ANN results show that complexity, with a normalized importance (NI) of 89.14%, is ranked the first among other factors affecting cloud computing integration in SMEs. This is followed by cost reduction (NI = 82.67%), government support (NI = 73.37%), compatibility (NI = 70.02%), top management support (NI = 52.43%), and relative advantage (NI = 48.72%). Theoretically, this study goes beyond examining the determinants affecting cloud computing integration by examining their impact on SMEs� environmental, financial, and social performance in a comprehensive manner. The study also provides several practical implications for policymakers, SME managers, and cloud computing service providers. � 2023 The Authors Final 2024-10-14T03:18:16Z 2024-10-14T03:18:16Z 2023 Article 10.1016/j.heliyon.2023.e16299 2-s2.0-85160041795 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85160041795&doi=10.1016%2fj.heliyon.2023.e16299&partnerID=40&md5=a23065c8f15fe40b429f21c5e16eb448 https://irepository.uniten.edu.my/handle/123456789/34173 9 5 e16299 All Open Access Gold Open Access Elsevier Ltd Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
topic ANN
Cloud computing
PLS-SEM
SMEs
Sustainable development goals (SDGs)
Sustainable performance
Technology�organization�environment (TOE)
spellingShingle ANN
Cloud computing
PLS-SEM
SMEs
Sustainable development goals (SDGs)
Sustainable performance
Technology�organization�environment (TOE)
Al-Sharafi M.A.
Iranmanesh M.
Al-Emran M.
Alzahrani A.I.
Herzallah F.
Jamil N.
Determinants of cloud computing integration and its impact on sustainable performance in SMEs: An empirical investigation using the SEM-ANN approach
description Although extant literature has thoroughly investigated the incorporation of cloud computing services, examining their influence on sustainable performance, particularly at the organizational level, is insufficient. Consequently, the present research aims to assess the factors that impact the integration of cloud computing within small and medium-sized enterprises (SMEs) and its subsequent effects on environmental, financial, and social performance. The data were collected from 415 SMEs and were analyzed using a hybrid SEM-ANN approach. PLS-SEM results indicate that relative advantage, complexity, compatibility, top management support, cost reduction, and government support significantly affect cloud computing integration. This study also empirically demonstrated that SMEs could improve their financial, environmental, and social performance by integrating cloud computing services. ANN results show that complexity, with a normalized importance (NI) of 89.14%, is ranked the first among other factors affecting cloud computing integration in SMEs. This is followed by cost reduction (NI = 82.67%), government support (NI = 73.37%), compatibility (NI = 70.02%), top management support (NI = 52.43%), and relative advantage (NI = 48.72%). Theoretically, this study goes beyond examining the determinants affecting cloud computing integration by examining their impact on SMEs� environmental, financial, and social performance in a comprehensive manner. The study also provides several practical implications for policymakers, SME managers, and cloud computing service providers. � 2023 The Authors
author2 57196477711
author_facet 57196477711
Al-Sharafi M.A.
Iranmanesh M.
Al-Emran M.
Alzahrani A.I.
Herzallah F.
Jamil N.
format Article
author Al-Sharafi M.A.
Iranmanesh M.
Al-Emran M.
Alzahrani A.I.
Herzallah F.
Jamil N.
author_sort Al-Sharafi M.A.
title Determinants of cloud computing integration and its impact on sustainable performance in SMEs: An empirical investigation using the SEM-ANN approach
title_short Determinants of cloud computing integration and its impact on sustainable performance in SMEs: An empirical investigation using the SEM-ANN approach
title_full Determinants of cloud computing integration and its impact on sustainable performance in SMEs: An empirical investigation using the SEM-ANN approach
title_fullStr Determinants of cloud computing integration and its impact on sustainable performance in SMEs: An empirical investigation using the SEM-ANN approach
title_full_unstemmed Determinants of cloud computing integration and its impact on sustainable performance in SMEs: An empirical investigation using the SEM-ANN approach
title_sort determinants of cloud computing integration and its impact on sustainable performance in smes: an empirical investigation using the sem-ann approach
publisher Elsevier Ltd
publishDate 2024
_version_ 1814061169214750720
score 13.222552