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Perception of UNITEN students towards public transport in Klang Valley

TA1145.Q39 2015

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Main Author: Qaysi Faisal Mohammed M
Format: text::Final Year Project
Language:English US
Published: 2024
Subjects:
Transportation engineering
Urban transportation
Local transit
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spelling my.uniten.dspace-331312024-08-04T02:01:02Z Perception of UNITEN students towards public transport in Klang Valley Qaysi Faisal Mohammed M Transportation engineering Urban transportation Local transit TA1145.Q39 2015 In the current scenario of globalization, public transportation services (PTS) need to introspect sensitivity towards the quality of services offered. In this context, this study examined the commuters' perception on service quality offered by the public transport services of klang valley, Malaysia. The commuter's perception on service quality is studied. A survey was conducted among the commuters who were regularly availing public transport services for travelling. A random sample of 93 respondents were taken for data collection, among them 85 were finalized for final analysis. The study concluded that the service quality delivery meets the perception of commuters. In general, a person of klang valley is benefited with the service quality delivery by public transport services. This thesis brings out a service quality image which can be adopted by other cities whose population depends on public transportation services. Part II of the Survey carried out in included 4 questions to determine the current public perception of how safe it is to use public transport: if they feel safe; what makes them feel unsafe; what would make them feel safer and if this stops them using public transport. This thesis brings out a safety image which can be adopted by klang valley whose population depends somehow on public transportation services. 2024-07-31T08:09:42Z 2024-07-31T08:09:42Z 2015 Resource Types::text::Final Year Project https://irepository.uniten.edu.my/handle/123456789/33131 en_US application/pdf
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
language English US
topic Transportation engineering
Urban transportation
Local transit
spellingShingle Transportation engineering
Urban transportation
Local transit
Qaysi Faisal Mohammed M
Perception of UNITEN students towards public transport in Klang Valley
description TA1145.Q39 2015
format Resource Types::text::Final Year Project
author Qaysi Faisal Mohammed M
author_facet Qaysi Faisal Mohammed M
author_sort Qaysi Faisal Mohammed M
title Perception of UNITEN students towards public transport in Klang Valley
title_short Perception of UNITEN students towards public transport in Klang Valley
title_full Perception of UNITEN students towards public transport in Klang Valley
title_fullStr Perception of UNITEN students towards public transport in Klang Valley
title_full_unstemmed Perception of UNITEN students towards public transport in Klang Valley
title_sort perception of uniten students towards public transport in klang valley
publishDate 2024
_version_ 1806518000568762368
score 13.222552

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