Do knowledge management processes mediate the relationship between TQM factors and organizational business results?

Total quality management and knowledge management have a great influence on a company's strategic competence. Companies need a total quality management practice that views knowledge as a potential source of competitive advantage. Total quality management and knowledge management are both work p...

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Main Author: Daud S.
Other Authors: 13906794000
Format: Conference paper
Published: 2023
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spelling my.uniten.dspace-302862023-12-29T15:46:18Z Do knowledge management processes mediate the relationship between TQM factors and organizational business results? Daud S. 13906794000 knowledge management processes organizational business results total quality management factors Competition Factor analysis Industry Knowledge management Surveys Total quality management Competitive advantage Critical factors organizational business results Potential sources Quality management practices Work process Management science Total quality management and knowledge management have a great influence on a company's strategic competence. Companies need a total quality management practice that views knowledge as a potential source of competitive advantage. Total quality management and knowledge management are both work processes and complement each other. This study examines a combination of total quality management and knowledge management processes and their influence on organizational business results. Survey questionnaires were distributed to managers of government-linked companies. Analysis showed that knowledge management processes help to enhance the total quality management's critical factors to improve organizational business results. The findings show that a combination of total quality management and knowledge management processes create a cycle of improvement and development that leads to company excellence. � 2012 IEEE. Final 2023-12-29T07:46:18Z 2023-12-29T07:46:18Z 2012 Conference paper 10.1109/ICSSBE.2012.6396646 2-s2.0-84872927570 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84872927570&doi=10.1109%2fICSSBE.2012.6396646&partnerID=40&md5=faa63890c3a1f7e17c2c7114208e9b8f https://irepository.uniten.edu.my/handle/123456789/30286 6396646 651 656 Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
topic knowledge management processes
organizational business results
total quality management factors
Competition
Factor analysis
Industry
Knowledge management
Surveys
Total quality management
Competitive advantage
Critical factors
organizational business results
Potential sources
Quality management practices
Work process
Management science
spellingShingle knowledge management processes
organizational business results
total quality management factors
Competition
Factor analysis
Industry
Knowledge management
Surveys
Total quality management
Competitive advantage
Critical factors
organizational business results
Potential sources
Quality management practices
Work process
Management science
Daud S.
Do knowledge management processes mediate the relationship between TQM factors and organizational business results?
description Total quality management and knowledge management have a great influence on a company's strategic competence. Companies need a total quality management practice that views knowledge as a potential source of competitive advantage. Total quality management and knowledge management are both work processes and complement each other. This study examines a combination of total quality management and knowledge management processes and their influence on organizational business results. Survey questionnaires were distributed to managers of government-linked companies. Analysis showed that knowledge management processes help to enhance the total quality management's critical factors to improve organizational business results. The findings show that a combination of total quality management and knowledge management processes create a cycle of improvement and development that leads to company excellence. � 2012 IEEE.
author2 13906794000
author_facet 13906794000
Daud S.
format Conference paper
author Daud S.
author_sort Daud S.
title Do knowledge management processes mediate the relationship between TQM factors and organizational business results?
title_short Do knowledge management processes mediate the relationship between TQM factors and organizational business results?
title_full Do knowledge management processes mediate the relationship between TQM factors and organizational business results?
title_fullStr Do knowledge management processes mediate the relationship between TQM factors and organizational business results?
title_full_unstemmed Do knowledge management processes mediate the relationship between TQM factors and organizational business results?
title_sort do knowledge management processes mediate the relationship between tqm factors and organizational business results?
publishDate 2023
_version_ 1806425901019168768
score 13.222552