Do knowledge management processes mediate the relationship between TQM factors and organizational business results?
Total quality management and knowledge management have a great influence on a company's strategic competence. Companies need a total quality management practice that views knowledge as a potential source of competitive advantage. Total quality management and knowledge management are both work p...
Saved in:
Main Author: | |
---|---|
Other Authors: | |
Format: | Conference paper |
Published: |
2023
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my.uniten.dspace-30286 |
---|---|
record_format |
dspace |
spelling |
my.uniten.dspace-302862023-12-29T15:46:18Z Do knowledge management processes mediate the relationship between TQM factors and organizational business results? Daud S. 13906794000 knowledge management processes organizational business results total quality management factors Competition Factor analysis Industry Knowledge management Surveys Total quality management Competitive advantage Critical factors organizational business results Potential sources Quality management practices Work process Management science Total quality management and knowledge management have a great influence on a company's strategic competence. Companies need a total quality management practice that views knowledge as a potential source of competitive advantage. Total quality management and knowledge management are both work processes and complement each other. This study examines a combination of total quality management and knowledge management processes and their influence on organizational business results. Survey questionnaires were distributed to managers of government-linked companies. Analysis showed that knowledge management processes help to enhance the total quality management's critical factors to improve organizational business results. The findings show that a combination of total quality management and knowledge management processes create a cycle of improvement and development that leads to company excellence. � 2012 IEEE. Final 2023-12-29T07:46:18Z 2023-12-29T07:46:18Z 2012 Conference paper 10.1109/ICSSBE.2012.6396646 2-s2.0-84872927570 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84872927570&doi=10.1109%2fICSSBE.2012.6396646&partnerID=40&md5=faa63890c3a1f7e17c2c7114208e9b8f https://irepository.uniten.edu.my/handle/123456789/30286 6396646 651 656 Scopus |
institution |
Universiti Tenaga Nasional |
building |
UNITEN Library |
collection |
Institutional Repository |
continent |
Asia |
country |
Malaysia |
content_provider |
Universiti Tenaga Nasional |
content_source |
UNITEN Institutional Repository |
url_provider |
http://dspace.uniten.edu.my/ |
topic |
knowledge management processes organizational business results total quality management factors Competition Factor analysis Industry Knowledge management Surveys Total quality management Competitive advantage Critical factors organizational business results Potential sources Quality management practices Work process Management science |
spellingShingle |
knowledge management processes organizational business results total quality management factors Competition Factor analysis Industry Knowledge management Surveys Total quality management Competitive advantage Critical factors organizational business results Potential sources Quality management practices Work process Management science Daud S. Do knowledge management processes mediate the relationship between TQM factors and organizational business results? |
description |
Total quality management and knowledge management have a great influence on a company's strategic competence. Companies need a total quality management practice that views knowledge as a potential source of competitive advantage. Total quality management and knowledge management are both work processes and complement each other. This study examines a combination of total quality management and knowledge management processes and their influence on organizational business results. Survey questionnaires were distributed to managers of government-linked companies. Analysis showed that knowledge management processes help to enhance the total quality management's critical factors to improve organizational business results. The findings show that a combination of total quality management and knowledge management processes create a cycle of improvement and development that leads to company excellence. � 2012 IEEE. |
author2 |
13906794000 |
author_facet |
13906794000 Daud S. |
format |
Conference paper |
author |
Daud S. |
author_sort |
Daud S. |
title |
Do knowledge management processes mediate the relationship between TQM factors and organizational business results? |
title_short |
Do knowledge management processes mediate the relationship between TQM factors and organizational business results? |
title_full |
Do knowledge management processes mediate the relationship between TQM factors and organizational business results? |
title_fullStr |
Do knowledge management processes mediate the relationship between TQM factors and organizational business results? |
title_full_unstemmed |
Do knowledge management processes mediate the relationship between TQM factors and organizational business results? |
title_sort |
do knowledge management processes mediate the relationship between tqm factors and organizational business results? |
publishDate |
2023 |
_version_ |
1806425901019168768 |
score |
13.222552 |