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A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption

Information Technology (IT) outsourcing has been identified as one of potential business services in the Malaysia Economic Transformation Plan. In relation to it, this research aims to investigate the requirements and key success factors of deploying IT outsourcing services among the Malaysian SMEs...

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Main Authors: Hamzah A.K., Sulaiman R., Hussein W.N.
Other Authors: 56105564400
Format: Conference paper
Published: 2023
Subjects:
e-Business
IT outsourcing
SMEs
Electronic commerce
Industry
Information systems
Research
E-business development
eBusiness
Economic transformation
Key success factors
Literature reviews
Quantitative approach
Outsourcing
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id my.uniten.dspace-30019
record_format dspace
spelling my.uniten.dspace-300192023-12-29T15:44:01Z A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption Hamzah A.K. Sulaiman R. Hussein W.N. 56105564400 25825633600 57197479309 e-Business IT outsourcing SMEs Electronic commerce Industry Information systems Research E-business development eBusiness Economic transformation IT outsourcing Key success factors Literature reviews Quantitative approach SMEs Outsourcing Information Technology (IT) outsourcing has been identified as one of potential business services in the Malaysia Economic Transformation Plan. In relation to it, this research aims to investigate the requirements and key success factors of deploying IT outsourcing services among the Malaysian SMEs for e-Business needs. This research will also explore the potential and implication of implementing the IT outsourcing in Malaysia particularly among the SMEs. This paper discusses the literature review on IT outsourcing concept, practices and available models to identify the key success factors and research gaps in this area. The review also includes the e-Business development in Malaysia. This research uses quantitative approach for data collection and hypothesis testing. Outcomes from this research will be a proposed eBusiness outsourcing model targeted for SMEs. However, this paper will only discuss findings from the literature review. � 2013 IEEE. Final 2023-12-29T07:44:01Z 2023-12-29T07:44:01Z 2013 Conference paper 10.1109/ICRIIS.2013.6716763 2-s2.0-84897832558 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84897832558&doi=10.1109%2fICRIIS.2013.6716763&partnerID=40&md5=66032d802db5a238f74d9e1a974c85d5 https://irepository.uniten.edu.my/handle/123456789/30019 6716763 521 526 Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
topic e-Business
IT outsourcing
SMEs
Electronic commerce
Industry
Information systems
Research
E-business development
eBusiness
Economic transformation
IT outsourcing
Key success factors
Literature reviews
Quantitative approach
SMEs
Outsourcing
spellingShingle e-Business
IT outsourcing
SMEs
Electronic commerce
Industry
Information systems
Research
E-business development
eBusiness
Economic transformation
IT outsourcing
Key success factors
Literature reviews
Quantitative approach
SMEs
Outsourcing
Hamzah A.K.
Sulaiman R.
Hussein W.N.
A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption
description Information Technology (IT) outsourcing has been identified as one of potential business services in the Malaysia Economic Transformation Plan. In relation to it, this research aims to investigate the requirements and key success factors of deploying IT outsourcing services among the Malaysian SMEs for e-Business needs. This research will also explore the potential and implication of implementing the IT outsourcing in Malaysia particularly among the SMEs. This paper discusses the literature review on IT outsourcing concept, practices and available models to identify the key success factors and research gaps in this area. The review also includes the e-Business development in Malaysia. This research uses quantitative approach for data collection and hypothesis testing. Outcomes from this research will be a proposed eBusiness outsourcing model targeted for SMEs. However, this paper will only discuss findings from the literature review. � 2013 IEEE.
author2 56105564400
author_facet 56105564400
Hamzah A.K.
Sulaiman R.
Hussein W.N.
format Conference paper
author Hamzah A.K.
Sulaiman R.
Hussein W.N.
author_sort Hamzah A.K.
title A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption
title_short A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption
title_full A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption
title_fullStr A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption
title_full_unstemmed A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption
title_sort review on it outsourcing approach and a proposed it outsourcing model for malaysian smes in e-business adoption
publishDate 2023
_version_ 1806425834385309696
score 13.222552

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