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Emergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processes

Social intelligence has been coined by authors in many aspects, with one of them being the sociability characteristics of a software agent in performing tasks over social network. This concept has been expanded from personal knowledge management (PKM) frameworks using agent mediation, where intellig...

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Main Authors:	Ismail S., Ahmad M.S.
Other Authors:	57225447357
Format:	Conference paper
Published:	2023
Subjects:	personal knowledge m anagement social intelligence social network software agent technology Artificial intelligence Information technology Intelligent agents Knowledge management Social sciences computing Surveys Critical issues Current situation Knowledge experts Questionnaire surveys SECI model Social intelligence Social Networks Software agents
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id	my.uniten.dspace-29606
record_format	dspace
spelling	my.uniten.dspace-296062023-12-28T15:05:47Z Emergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processes Ismail S. Ahmad M.S. 57225447357 56036880900 personal knowledge m anagement social intelligence social network software agent technology Artificial intelligence Information technology Intelligent agents Knowledge management Social sciences computing Surveys Critical issues Current situation Knowledge experts personal knowledge m anagement Questionnaire surveys SECI model Social intelligence social network Social Networks software agent technology Software agents Social intelligence has been coined by authors in many aspects, with one of them being the sociability characteristics of a software agent in performing tasks over social network. This concept has been expanded from personal knowledge management (PKM) frameworks using agent mediation, where intelligent agents are assigned with tasks to assist their human counterparts. In recent studies, PKM processes are understood to be a series of getting knowledge, analysing/understanding knowledge, sharing/publishing knowledge and connecting to others for knowledge over the Internet and social network. The critical issue of this concept involves identifying and 'locating' knowledge experts for further enlightenment of one's personal knowledge. Taking into considerations the advantages of social network and the similarities between PKM processes and Nonaka's SECI model, the emergence of social intelligence are investigated in this paper by analysing the responses from a questionnaire survey on PKM processes over the social network. This paper also discusses the limitations of this research vis-�-vis the current situation where e-mail is still seen as the only reliable way to manage personal knowledge. It then recommends future works in the realm of social intelligence, involving software agents. � 2011 IEEE. Final 2023-12-28T07:05:47Z 2023-12-28T07:05:47Z 2011 Conference paper 10.1109/ICIMU.2011.6122717 2-s2.0-84856439551 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84856439551&doi=10.1109%2fICIMU.2011.6122717&partnerID=40&md5=be670255b9d0afadbb759d39e1f9025e https://irepository.uniten.edu.my/handle/123456789/29606 6122717 Scopus
institution	Universiti Tenaga Nasional
building	UNITEN Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Tenaga Nasional
content_source	UNITEN Institutional Repository
url_provider	http://dspace.uniten.edu.my/
topic	personal knowledge m anagement social intelligence social network software agent technology Artificial intelligence Information technology Intelligent agents Knowledge management Social sciences computing Surveys Critical issues Current situation Knowledge experts personal knowledge m anagement Questionnaire surveys SECI model Social intelligence social network Social Networks software agent technology Software agents
spellingShingle	personal knowledge m anagement social intelligence social network software agent technology Artificial intelligence Information technology Intelligent agents Knowledge management Social sciences computing Surveys Critical issues Current situation Knowledge experts personal knowledge m anagement Questionnaire surveys SECI model Social intelligence social network Social Networks software agent technology Software agents Ismail S. Ahmad M.S. Emergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processes
description	Social intelligence has been coined by authors in many aspects, with one of them being the sociability characteristics of a software agent in performing tasks over social network. This concept has been expanded from personal knowledge management (PKM) frameworks using agent mediation, where intelligent agents are assigned with tasks to assist their human counterparts. In recent studies, PKM processes are understood to be a series of getting knowledge, analysing/understanding knowledge, sharing/publishing knowledge and connecting to others for knowledge over the Internet and social network. The critical issue of this concept involves identifying and 'locating' knowledge experts for further enlightenment of one's personal knowledge. Taking into considerations the advantages of social network and the similarities between PKM processes and Nonaka's SECI model, the emergence of social intelligence are investigated in this paper by analysing the responses from a questionnaire survey on PKM processes over the social network. This paper also discusses the limitations of this research vis-�-vis the current situation where e-mail is still seen as the only reliable way to manage personal knowledge. It then recommends future works in the realm of social intelligence, involving software agents. � 2011 IEEE.
author2	57225447357
author_facet	57225447357 Ismail S. Ahmad M.S.
format	Conference paper
author	Ismail S. Ahmad M.S.
author_sort	Ismail S.
title	Emergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processes
title_short	Emergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processes
title_full	Emergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processes
title_fullStr	Emergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processes
title_full_unstemmed	Emergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processes
title_sort	emergence of social intelligence in social network: a quantitative analysis for agent-mediated pkm processes
publishDate	2023
_version_	1806423330013577216
score	13.211869

Emergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processes

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