Staff View: Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context

Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context

Personal knowledge networks have been primarily conceived by researchers with regard to the inter-firm knowledge sources between organisations, where networks are informal and personal. Instead of looking at the organisational context, some researchers investigate the intra-firm aspects at personal...

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Main Authors:	Ismail S., Ahmad M.S.
Other Authors:	57225447357
Format:	Conference paper
Published:	2023
Subjects:	knowledge management organisational knowledge management personal Personal knowledge networks software agent technology Human resource management Information science Knowledge management Software agents Technology Agent technology Bottom up approach Human knowledge Interview survey Knowledge experts Knowledge networks Knowledge repository Knowledge sources Malaysia Malaysians Organisational knowledge Personal knowledge management Qualitative analysis Software agent technology Surveys
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id	my.uniten.dspace-29498
record_format	dspace
spelling	my.uniten.dspace-294982023-12-28T14:30:16Z Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context Ismail S. Ahmad M.S. 57225447357 56036880900 knowledge management organisational knowledge management personal Personal knowledge networks software agent technology Human resource management Information science Knowledge management Software agents Technology Agent technology Bottom up approach Human knowledge Interview survey Knowledge experts Knowledge networks Knowledge repository Knowledge sources Malaysia Malaysians Organisational knowledge personal Personal knowledge management Qualitative analysis Software agent technology Surveys Personal knowledge networks have been primarily conceived by researchers with regard to the inter-firm knowledge sources between organisations, where networks are informal and personal. Instead of looking at the organisational context, some researchers investigate the intra-firm aspects at personal level of organisational knowledge networks, where knowledge management processes start and end. In a recent study on agent-mediated personal knowledge management (PKM) processes, an interview survey has been conducted to investigate the needs of organisations in tapping the personal knowledge networks among the employees by understanding the processes of managing knowledge at personal level. It also attempts to justify the knowledge sources for agent-mediation that are not only characterised by the usual knowledge repositories and databases, but also the knowledge experts within and outside of an organisation. The survey covers two main industries in Malaysia, which are Service and Education, in which the sampling of experts for respondents is made on these two industries. This paper analyses and discusses the results of this interview survey, to contribute to the domain of agent technology in mediating the human knowledge worker's PKM processes. It then recommends future works in modelling the bottom-up approach of PKM-OKM, where personal knowledge networks manifest the organisational knowledge management with the help of software agents. � 2012 IEEE. Final 2023-12-28T06:30:16Z 2023-12-28T06:30:16Z 2012 Conference paper 10.1109/ICCISci.2012.6297215 2-s2.0-84867906354 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84867906354&doi=10.1109%2fICCISci.2012.6297215&partnerID=40&md5=6be1f6c41b3072aa354440e6be804d5f https://irepository.uniten.edu.my/handle/123456789/29498 1 6297215 72 78 Scopus
institution	Universiti Tenaga Nasional
building	UNITEN Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Tenaga Nasional
content_source	UNITEN Institutional Repository
url_provider	http://dspace.uniten.edu.my/
topic	knowledge management organisational knowledge management personal Personal knowledge networks software agent technology Human resource management Information science Knowledge management Software agents Technology Agent technology Bottom up approach Human knowledge Interview survey Knowledge experts Knowledge networks Knowledge repository Knowledge sources Malaysia Malaysians Organisational knowledge personal Personal knowledge management Qualitative analysis Software agent technology Surveys
spellingShingle	knowledge management organisational knowledge management personal Personal knowledge networks software agent technology Human resource management Information science Knowledge management Software agents Technology Agent technology Bottom up approach Human knowledge Interview survey Knowledge experts Knowledge networks Knowledge repository Knowledge sources Malaysia Malaysians Organisational knowledge personal Personal knowledge management Qualitative analysis Software agent technology Surveys Ismail S. Ahmad M.S. Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context
description	Personal knowledge networks have been primarily conceived by researchers with regard to the inter-firm knowledge sources between organisations, where networks are informal and personal. Instead of looking at the organisational context, some researchers investigate the intra-firm aspects at personal level of organisational knowledge networks, where knowledge management processes start and end. In a recent study on agent-mediated personal knowledge management (PKM) processes, an interview survey has been conducted to investigate the needs of organisations in tapping the personal knowledge networks among the employees by understanding the processes of managing knowledge at personal level. It also attempts to justify the knowledge sources for agent-mediation that are not only characterised by the usual knowledge repositories and databases, but also the knowledge experts within and outside of an organisation. The survey covers two main industries in Malaysia, which are Service and Education, in which the sampling of experts for respondents is made on these two industries. This paper analyses and discusses the results of this interview survey, to contribute to the domain of agent technology in mediating the human knowledge worker's PKM processes. It then recommends future works in modelling the bottom-up approach of PKM-OKM, where personal knowledge networks manifest the organisational knowledge management with the help of software agents. � 2012 IEEE.
author2	57225447357
author_facet	57225447357 Ismail S. Ahmad M.S.
format	Conference paper
author	Ismail S. Ahmad M.S.
author_sort	Ismail S.
title	Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context
title_short	Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context
title_full	Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context
title_fullStr	Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context
title_full_unstemmed	Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context
title_sort	emergence of personal knowledge networks in agent-mediated pkm processes: a qualitative analysis in malaysian context
publishDate	2023
_version_	1806424560265854976
score	13.222552

Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context

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