Evaluating Mass Rapid Transit (MRT) Service Quality According to Customers� Age Group of Varying Travel Pattern
Developing countries; Mass transportation; Quality control; Quality of service; Rapid transit; Sales; Surveys; Age; Age groups; Importance-performance analyse; Importance-performance analysis; Mass rapid transit; Perceived service qualities; Public transportation; Rail transportation; Service Qualit...
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| Main Authors: | , , , , , , |
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| Format: | Conference Paper |
| Published: |
Springer Science and Business Media Deutschland GmbH
2023
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