Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia
Bus transportation; Buses; Developing nations; Load factors; Malaysia; Northern peninsular malaysia; Passenger loads; Public bus; Public transportation; Quality-of-service; Social mobility; Well being; Quality of service
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2023
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my.uniten.dspace-271732023-05-29T17:40:30Z Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia Norhisham S. Azlan N.N.I.M. Bakar M.F.A. Saad N.M. Fauzi W.A.F.W.M. Masjuki S.A. Ramli M.Z. Samsudin S.S. 54581400300 57208010131 57199742143 56104855700 57768690300 57205237952 57195984780 57766985900 Bus transportation; Buses; Developing nations; Load factors; Malaysia; Northern peninsular malaysia; Passenger loads; Public bus; Public transportation; Quality-of-service; Social mobility; Well being; Quality of service Over the decade, Malaysia showed excellent improvement in upgrading social mobility as the country moving to become a developing nation. The important factor of social mobility that needs to be highlighted is transportation. Day-to-day activities require transportation to move from one place to another. Having systematic and reliable public transportation ensures the well-being and satisfaction of users. This paper proposes to determine the passenger load factor specifically for public bus transportation in Northern Peninsular Malaysia. The number of passengers and the number of seats in a bus is needed to rate the passenger load factor according to their Quality of Service (QOS) from Transit Capacity and Quality Service Manual (TCQSM) 3rd Edition. The results of passenger load factor for Kangar, Alor Setar, Georgetown, and Ipoh in Northern Peninsular Malaysia were found to be at 0.07, 0.23, 0.56, and 0.14 respectively. The capital cities investigated in this study are rated as A for their QOS except for Georgetown at B. Although the QOS rated as excellent, some aspects need to be improvised such as better on-time performance and longer duration of service hours to encourage more users of public bus transportation and eventually increase the passenger load factor. � 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG. Final 2023-05-29T09:40:29Z 2023-05-29T09:40:29Z 2022 Conference Paper 10.1007/978-3-030-99979-7_3 2-s2.0-85133024585 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85133024585&doi=10.1007%2f978-3-030-99979-7_3&partnerID=40&md5=78900b6b54bed932bab34e60f809adcf https://irepository.uniten.edu.my/handle/123456789/27173 243 21 28 Springer Science and Business Media Deutschland GmbH Scopus |
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Bus transportation; Buses; Developing nations; Load factors; Malaysia; Northern peninsular malaysia; Passenger loads; Public bus; Public transportation; Quality-of-service; Social mobility; Well being; Quality of service |
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54581400300 Norhisham S. Azlan N.N.I.M. Bakar M.F.A. Saad N.M. Fauzi W.A.F.W.M. Masjuki S.A. Ramli M.Z. Samsudin S.S. |
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Conference Paper |
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Norhisham S. Azlan N.N.I.M. Bakar M.F.A. Saad N.M. Fauzi W.A.F.W.M. Masjuki S.A. Ramli M.Z. Samsudin S.S. |
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Norhisham S. Azlan N.N.I.M. Bakar M.F.A. Saad N.M. Fauzi W.A.F.W.M. Masjuki S.A. Ramli M.Z. Samsudin S.S. Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia |
author_sort |
Norhisham S. |
title |
Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia |
title_short |
Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia |
title_full |
Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia |
title_fullStr |
Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia |
title_full_unstemmed |
Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia |
title_sort |
determining of passenger load factor for public bus transportation in northern peninsular malaysia |
publisher |
Springer Science and Business Media Deutschland GmbH |
publishDate |
2023 |
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1806424289464811520 |
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13.211869 |