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Modeling Factors Influencing Individual's Adoption of Intelligence Healthcare Services in Smart Cities

Experience across the globe has proven how interdependent we are as people and how the community�s well-being and health shape our individual well-being and health. A growing number of countries are creating smart communities and cities with the primary aim of improving the quality of life of people...

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Main Authors: Alzawamri A.A., Kasim H., Mahmoud M.
Other Authors: 57951903200
Format: Article
Published: Success Culture Press 2023
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spelling my.uniten.dspace-270882023-05-29T17:39:25Z Modeling Factors Influencing Individual's Adoption of Intelligence Healthcare Services in Smart Cities Alzawamri A.A. Kasim H. Mahmoud M. 57951903200 57203863798 55247787300 Experience across the globe has proven how interdependent we are as people and how the community�s well-being and health shape our individual well-being and health. A growing number of countries are creating smart communities and cities with the primary aim of improving the quality of life of people by integrating a huge amount of health data. In terms of health service deliveries, a city is considered smart only when people enjoy smart healthcare deliveries implemented purposefully to improve quality of life. However, the success of smart city healthcare deliveries depends on the staff and patients� acceptance and usage. Unfortunately, there has been little to no study on factors influencing end-users adoption of smart city healthcare services from Omani perspectives. This paper fills the gaps by examining the variables that affect people's perceptions of information privacy and the adoption of smart city services in Oman's Diwan of Royal Courte. In addition, Three hundred and forty-one questionnaires were administered among government employees who had completed the digital foundations for public services program. For empirical analysis, Structural Equation Modeling (SEM) approach was used. The findings show that perceived security, perceived usefulness, perceived ease of use, social influence, trust, privacy risk, information sensitivity, cultural norm, privacy awareness, and privacy concern are significant factors affecting an individual's intentions to adopt and actual adoption of health care services in smart cities in Oman. The results further prove that privacy concerns moderate the intention and adoption of intelligence healthcare services in Oman's smart cities. Finally, this study advises stakeholders like the government and health workers' managers to establish better privacy measures to protect people's health information, provide secured health data to meet consumers' requirements, and provide adequate techniques when confidentiality is breached for online health care services to be adopted successfully in Oman. � 2022, Success Culture Press. All rights reserved. Final 2023-05-29T09:39:25Z 2023-05-29T09:39:25Z 2022 Article 10.33168/JSMS.2022.0519 2-s2.0-85141176248 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85141176248&doi=10.33168%2fJSMS.2022.0519&partnerID=40&md5=15a44f633e24723ff388559ba49bb3fe https://irepository.uniten.edu.my/handle/123456789/27088 12 5 311 342 Success Culture Press Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description Experience across the globe has proven how interdependent we are as people and how the community�s well-being and health shape our individual well-being and health. A growing number of countries are creating smart communities and cities with the primary aim of improving the quality of life of people by integrating a huge amount of health data. In terms of health service deliveries, a city is considered smart only when people enjoy smart healthcare deliveries implemented purposefully to improve quality of life. However, the success of smart city healthcare deliveries depends on the staff and patients� acceptance and usage. Unfortunately, there has been little to no study on factors influencing end-users adoption of smart city healthcare services from Omani perspectives. This paper fills the gaps by examining the variables that affect people's perceptions of information privacy and the adoption of smart city services in Oman's Diwan of Royal Courte. In addition, Three hundred and forty-one questionnaires were administered among government employees who had completed the digital foundations for public services program. For empirical analysis, Structural Equation Modeling (SEM) approach was used. The findings show that perceived security, perceived usefulness, perceived ease of use, social influence, trust, privacy risk, information sensitivity, cultural norm, privacy awareness, and privacy concern are significant factors affecting an individual's intentions to adopt and actual adoption of health care services in smart cities in Oman. The results further prove that privacy concerns moderate the intention and adoption of intelligence healthcare services in Oman's smart cities. Finally, this study advises stakeholders like the government and health workers' managers to establish better privacy measures to protect people's health information, provide secured health data to meet consumers' requirements, and provide adequate techniques when confidentiality is breached for online health care services to be adopted successfully in Oman. � 2022, Success Culture Press. All rights reserved.
author2 57951903200
author_facet 57951903200
Alzawamri A.A.
Kasim H.
Mahmoud M.
format Article
author Alzawamri A.A.
Kasim H.
Mahmoud M.
spellingShingle Alzawamri A.A.
Kasim H.
Mahmoud M.
Modeling Factors Influencing Individual's Adoption of Intelligence Healthcare Services in Smart Cities
author_sort Alzawamri A.A.
title Modeling Factors Influencing Individual's Adoption of Intelligence Healthcare Services in Smart Cities
title_short Modeling Factors Influencing Individual's Adoption of Intelligence Healthcare Services in Smart Cities
title_full Modeling Factors Influencing Individual's Adoption of Intelligence Healthcare Services in Smart Cities
title_fullStr Modeling Factors Influencing Individual's Adoption of Intelligence Healthcare Services in Smart Cities
title_full_unstemmed Modeling Factors Influencing Individual's Adoption of Intelligence Healthcare Services in Smart Cities
title_sort modeling factors influencing individual's adoption of intelligence healthcare services in smart cities
publisher Success Culture Press
publishDate 2023
_version_ 1806426516590952448
score 13.211869

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